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Capital One · 3 months ago

Director, Project Management - Associate Volunteer Platform

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$200K/yr - $228K/yr

5+ years exp

Capital One is a mission-driven financial institution focused on creating socioeconomic opportunities and fostering inclusive communities. They are seeking a Director of Project Management to lead the Associate Enablement team, focusing on Social Impact Volunteering and managing large-scale programs to empower associates in community engagement.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

You’ll start with the data and pursue pathways for how the team can make an even greater impact through enhancements of existing programming

You’ll work in partnership with the internal Activation team to inform how we build programs that are efficient and can sustainably scale

You’ll actively seek out efficiencies in existing process and technology solutions to ensure your team is focused on delivering the highest impact work with ease and agility

You’ll be focused on understanding where our associates are most interested in engaging in our high-impact programs

You’ll partner with teams across the company to better understand how our programs can complement the totality of the associate experience

You’ll turn these insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

You’ll own and prioritize volunteer programming that helps to deliver on business outcomes and a desire to ensure that our associates thrive while at Capital One

You’ll learn about the business priorities and determine where our programs can assist with meeting or enhancing business objectives, especially around associate experience

You’ll flex your consultative skills to determine how best to partner and advise on how a team can achieve greater societal impact through the implementation of skills-based programming

You’ll find opportunities to grow our Pro Bono and skills based programming in a way that enables more of our associates to participate and engage in ways that meet the needs of the associate, the nonprofit and the community

You’ll define KPIs for your programs and interaction models and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

You’ll regularly evaluate and improve the efficiency of our community engagement approach, as well as the operational model used to deliver the value

You’ll be responsible for attracting and retaining top talent to your team

You’ll coach your team towards great business acumen, building strong stakeholder relationships, bringing a data-driven eye to evaluating need and opportunity and excelling in ambiguity

You’ll model ruthless prioritization and the art of getting to yes…and saying no

You’ll rally your teams and senior stakeholders to your vision and strategy

Qualification

Program ManagementPeople LeadershipHuman Centered DesignProduct LaunchProcess ManagementVolunteerismCommunity OrganizingNonprofit ExperiencePolitical Experience