City of Victoria TX ยท 5 months ago
Microsoft Office Specialist/Business Analyst
Tallahassee, FL
Full-time
Onsite
Mid Level
3+ years expThe City of Victoria TX is seeking a detail-oriented Microsoft Office Specialist/Business Analyst to support internal customers, specifically legislative committee staff. This hybrid role involves document troubleshooting, training, and business analysis within a government environment, providing a unique opportunity to learn the legislative process.
Government Administration
Responsibilities
Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions
Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques
Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards
Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions
Analyze workflows and propose improvements to support legislative operations
Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication
Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff
Produce technical reports, manuals, and operational materials in support of committee activities
Maintain confidentiality and secure handling of sensitive documentation
Participate in learning activities focused on understanding legislative procedures and cycles
Qualification
Required
High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills
Experience in troubleshooting formatting issues and guiding others through best practices
Strong ability to manage multiple concurrent projects and meet tight deadlines
Ability to analyze user requirements and prepare functional specifications
Excellent verbal and written communication skills, with a talent for distilling complex concepts
Proven interpersonal skills for collaboration with internal customers in a legislative setting
A bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering
Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education
Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years
Preferred
Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)
Proficient in Microsoft Office Suite, Windows OS, and remote support tools
Experience with SharePoint or other document collaboration platforms
Strong understanding of computer systems, mobile devices, and other tech products
Familiarity with project management methodologies and tools
Minimum of 3 years of experience in business analysis and/or office specialist support
Background in administrative, clerical, legal assistant, or technical writing roles
Experience analyzing and interpreting user requests and translating them into actionable solutions
Interest in civic engagement and the mechanics of policy-making
Ability to interact professionally with stakeholders across various levels
Calm under pressure and responsive to customer needs
Ability to establish and maintain effective working relationships with others
Ability to work both independently and as part of a team
Excellent communication and interpersonal skills
Benefits
Affordable health insurance options
Free dental
Long-term disability and employee life insurance
Competitive retirement
College tuition waiver program
Employee assistance program
Paid annual and sick leave
Paid holidays
Health and Dental Insurance
Group Term life Insurance with an accidental death and dismemberment benefit
Group Long Term Disability Insurance Plan
Florida Retirement System
Florida Pre-Tax Plan And Deferred Compensation Plan
Paid Holidays
Company
City of Victoria TX
Municipality of Victoria, Texas.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase