City National Bank of Florida · 1 day ago
Fraud Program Manager
Miami, FL
Full-time
Onsite
Senior Level
5+ years expCity National Bank of Florida is seeking a Fraud Program Manager to oversee enterprise fraud detection and prevention. This leadership role involves managing a team, ensuring compliance with regulations, and shaping the fraud prevention strategy across the organization.
BankingCommercial LendingConsumer LendingFinanceFinancial Services
Responsibilities
Lead and manage fraud detection activities, ensuring effective monitoring and resolution of alerts
Oversee fraud recovery efforts in alignment with investigative functions to ensure timely restitution and case closure
Conduct quality control reviews to ensure accuracy and consistency in fraud detection and investigation practices
Conduct regular performance reviews and provide strategic coaching to enhance team effectiveness
Serve as the primary authority over the fraud detection system, including vendor relationship oversight and ensuring optimal system performance
Execute system performance tuning and optimization to strengthen detection capabilities
Identify, evaluate, and implement new fraud detection agents and technologies to advance program effectiveness
Lead the annual enterprise-wide fraud risk assessment, identifying vulnerabilities and recommending mitigation strategies
Conduct fraud risk assessments for new products and services to ensure proactive integration of fraud controls
Direct the Fraud Risk and Control Self-Assessment (RCSA) process in alignment with enterprise risk governance
Perform system coverage assessments to evaluate effectiveness and identify gaps in fraud detection
Oversee fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, including change control management
Collaborate with model risk stakeholders on fraud model validations and ongoing performance monitoring
Partner with operational leaders to define and document fraud-related roles and responsibilities
Produce and deliver fraud metrics, dashboards, and strategic reports to senior management
Participate in the annual Business Continuity Planning (BCP) exercise to ensure fraud program resilience
Monitor fraud trends and provide strategic insights to enhance detection and prevention strategies, including the development and refinement of fraud-related policies and procedures
Qualification
Required
5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry
Demonstrated experience in leading fraud detection programs, managing system performance, and overseeing vendor relationships
Strong understanding of fraud models, risk assessments, and control frameworks, with the ability to evaluate and influence enterprise-level fraud strategy
Proven leadership and team management experience, including oversight of high-impact fraud detection and prevention initiatives
Excellent analytical, communication, and stakeholder management skills, with the ability to present complex findings to senior leadership and influence decision-making
Familiarity with regulatory requirements related to fraud, AML, and financial crime, and the ability to interpret and apply them in policy and program development
Demonstrated ability to exercise independent judgment in matters of significance, including system configuration, risk mitigation, and model governance
Experience developing and refining fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness
Ability to lead cross-functional collaboration and drive continuous improvement in fraud detection capabilities and risk controls
Preferred
Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred
An equivalent combination of education and relevant professional experience may be considered in lieu of a degree
Benefits
Health Coverage: Medical, dental, and vision plans with employer contributions.
Retirement Savings: 401(k) with matching, plus additional retirement options.
Paid Time Off & Holidays: Generous PTO and paid holidays.
Wellness Support: Access to mental health and financial wellness resources.
Company
City National Bank of Florida
City National Bank is a financial institution that offers banking products and services to businesses, healthcare, and individuals.
501-1000 employees
H1B Sponsorship
City National Bank of Florida has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (3)
2022 (4)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Jorge Gonzalez
CEO & Vice Chairman of the Board
R
Rafael Barrera Renault
Executive Vice President, Chief Human Resources Officer
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