ServiceTitan · 2 months ago
Manager, Software Engineering
United States
Full-time
Remote
Mid, Senior Level
$183K/yr - $245K/yrServiceTitan is a company that enables businesses to be more efficient and effective through their innovative technology solutions. They are seeking a Manager of Software Engineering to lead technical aspects of an engineering team, focusing on responsive web application development and distributed systems for scale.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Own: Own from end to end the short and long term technical vision of your team
Design & Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
Discover: Identify opportunities to extract or develop systems beneficial for multiple teams
Empower: Mentor and guide Engineers across engineering as a whole
60% development / 40% working on everything else
Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
Strategy: Contribute to the roadmap and resource planning
Measure Success: Determine metrics for success and constantly measure them
Collaborate: Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
Qualification
Required
Experience with large scale enterprise web/SaaS applications
Expert-level knowledge of Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
Taking existing monolithic applications to a domain based, service-driven paradigm
Experience with large scale 3rd party integrations
Basic Microsoft Windows administration skills including IIS administration
Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
Administration and building automation for Azure, AWS or other public cloud technology
Ability to empathize with our users and champion their experience
Strong communication and technical writing skills
B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
Founded in 2007
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crowdfund Insider
2026-01-19
2026-01-15
Company data provided by crunchbase