BJ's Wholesale Club · 5 days ago
Assistant Closing Manager Fort Worth
Fort Worth, TX
Full-time
Onsite
Entry, Mid Level
2+ years expBJ’s Wholesale Club is powered by over 30,000 team members making a real impact every day. The Assistant Closing Manager is responsible for providing leadership and direction within the club, overseeing various departments to ensure cleanliness, stock readiness, and compliance with operational standards.
E-CommerceRetailShopping
Responsibilities
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making
Lead through change: Model leadership competencies and act as a champion for growth
Communicate effectively: Provide teams with the information, direction, and support needed to succeed
Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable
Deliver results: Set clear expectations, follow up consistently, and drive execution. Develops Talent & Team: Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed
Display Leadership: Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment
Teach, coach, & lead: Support team development through training, feedback, and on-the-job coaching. Ensuring learning takes place in the flow of work
Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion
Create a safe and collaborative environment: Foster open communication and team trust
Recognize and retain top talent: Celebrate achievements and focus on career growth
Guarantee service excellence: Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club
Monitor engagement levels: Observe Member engagement and department execution to ensure premium shopping experience
Resolve concerns: Support team in resolving Member issues and delivering satisfaction
Maintain Club Standards: Consistently Delivering GOLD Standards in your club
Raising The Bar: Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role
Own end-of-day execution: Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. Lead by presence: Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance
Maintain GOLD Standards through close: Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building
Ensure full-functioning departments through closing: Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction
Support Member issue resolution: Personally resolve or escalate Member concerns during closing to ensure satisfaction and timely service recovery
Drive in-stock and freshness: Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments
Enforce sanitation standards: Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance
Lead Recovery team productivity: Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing
Utilize tools effectively: Leverage Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to validate execution and drive efficiency
Support audit readiness: Ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards
Maintain equipment functionality: Identify and escalate issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions in operations
Coach onboarding and certifications: Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development of team members
Drive improvement in underperforming areas: Actively support bottom quartile departments by ensuring follow-through on action plans and daily execution standards to close performance gaps
Collaborate cross-functionally: Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience
Conduct quality and date checks: Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards
Utilize BJ’s MY WORK system: Execute assigned tasks and ensure compliance with company initiatives and product liability protocols
Perform other duties as assigned: Provide operational support outside primary scope as directed by club leadership
Operate safely and efficiently: Follow all safety protocols and procedures to ensure compliance and effective equipment use
Maintain regular, predictable, full attendance: Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage
Qualification
Required
2 years of experience in retail, supermarket, or warehouse perishable operations preferred
SERV Safe certification required
High school diploma required; college degree preferred
Basic computer proficiency (MS Word, Excel, Email) required
Open shift availability required
Must be at least 18 years of age
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
10001+ employees
H1B Sponsorship
BJ's Wholesale Club has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (55)
2023 (48)
2022 (66)
2021 (45)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2025-12-20
Retail Dive
2025-12-04
Company data provided by crunchbase