Account Manager, XM jobs in United States
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Salt XC · 1 day ago

Account Manager, XM

Salt XC is a North American marketing agency that creates connected experiences through creative, digital & media innovation. The Account Manager will lead the execution of high-impact marketing programs and manage day-to-day details across production, content, and communications while building strong client relationships.

AdvertisingDigital MediaMarketing

Responsibilities

Independently manage small to mid-sized projects and workstreams, ensuring delivery across all phases of execution
Own timelines, approvals, and cross-functional coordination to keep integrated campaigns on track
Identify and implement process improvements that increase efficiency and delivery quality
Maintain professionalism and composure under pressure, ensuring integrity in decision-making and delivery
Select and recommend vendors based on project needs, managing contracts, negotiations, and performance
Maintain strong partnerships with suppliers, freelancers, and partners to ensure accountability and quality delivery
Provide clear direction and oversight to the team (e.g., Coordinators, Executives, Brand Ambassadors)
Coach and support junior team members, contributing to team morale, growth, and positive team culture
Build and manage budgets, including estimates, scopes, and rationales, with accuracy and accountability
Monitor costs and variances throughout the project lifecycle and proactively propose tradeoffs or solutions
Partner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting
Demonstrate reliability and integrity by maintaining accurate records and transparent financial practices
Execute campaigns with excellence, keeping client goals top of mind at every stage
Communicate clearly with clients and internal teams to align on needs and deliverables
Prepare for and actively contribute to client meetings with research, recaps, or recommendations
Gather insights pre- and post-program to measure performance and inform future work
Proactively identify client needs, risks, or opportunities, adapting approach to strengthen relationships and deliver solutions

Qualification

Account managementFinancial acumenProject managementB2B marketingClient communicationTeam collaborationProblem-solvingLeadership

Required

3–5 years of experience in account management, client services, or integrated production—preferably in a creative or experiential agency environment
Proven ability to independently manage small to mid-sized projects and campaigns, aligning deliverables to client goals with accuracy and accountability
Strong track record leading end-to-end brand experiences, from cross-functional planning to on-the-ground execution
Demonstrated financial acumen with experience in building estimates, monitoring costs, reconciling budgets, and driving financial efficiency
Excellent communicator, able to simplify complexity, adapt tone and delivery to stakeholders, and build trusted client relationships
Calm, collaborative, and confident in managing shifting priorities and fast-moving programs, with the ability to coach and support junior team members to build morale and growth

Preferred

Experience managing B2B programs, VIP experiences, or shopper marketing campaigns (Retail, B2B, or IMC specialization an asset)

Benefits

Work-Life Flexibility: Hybrid setup, up to 28 paid days off, winter holiday shutdowns, and dog-friendly office vibes.
Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you—wellness, RRSPs, or extra time off.
Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.
Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
Real Rewards: Referral and new business bonuses, exclusive lifestyle perks, and personalized wellness options.
Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.

Company

Salt XC

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Salt XC is an agency driven by the philosophy of Experiential Commerce.

Funding

Current Stage
Growth Stage

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Company data provided by crunchbase