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Bank of Central Florida · 2 months ago

Deposit Operations Specialist

Lakeland, FL

Full-time

Onsite

Entry Level

$45K/yr - $60K/yr

2+ years exp

Bank of Central Florida is a client-focused local banking institution dedicated to community engagement and growth. The Deposit Operations Specialist is responsible for supporting daily transaction processing and servicing of client deposit accounts, requiring detail-oriented skills and critical thinking for various banking operations.

BankingCredit CardsFinancial Services

Responsibilities

Process Returns Desk functions including, but not limited to: reconciling control accounts daily to identify and clear or resolve out of balance items; reviewing and clearing Exception Items; processing Return Items (checks and ACH); processing incoming and outgoing Fed cash letter adjustments

Remit and monitor foreign cash letter collections

Perform wire related activities, including preparing and/or approving wires, handling service messages, wire returns, and maintaining various wire logs

Monitor new account report and incoming new account documents to ensure all are received. Maintain exception report for missing account documents

Review account documents and account setup in system for accuracy and completeness (deposit accounts, certificates of deposit, individual retirement accounts, and safe deposit boxes). Maintain report of inconsistencies

Review various daily, weekly and monthly reports for account maintenance, unusual activity, inactive/dormant accounts, holds, etc. and take necessary actions

Support Consumer eBanking, mobile banking, Direct Connect and bill pay by reviewing reports daily and completing research and maintenance requests as submitted and/or requested by staff or clients

Support Business Internet Banking products; including RDC and Positive Pay monitoring and maintenance

Perform debit card related activities, including but not limited to: card ordering, maintenance and monitoring

Complete and track ACH and debit card disputes while adhering the Regulation E requirements

Research and send daily account notices

Monitor applicable accounts for Regulation D violations; communicate with account officer when needed

Perform processes required for the Bank’s ICS/CDARS program and DESA accounts, including the setup of new accounts, processing transactions/renewals, sending client notices and statements

Scan and review deposit related documents for retention

Support Retail staff to ensure the Bank’s desired client attention is provided

Perform custodian of records duties, producing/reviewing and providing legally requested documents

Complete credit verifications

Assist in the review and development of department procedures

Fulfill responsibilities under the Bank Secrecy Act and Anti-Money Laundering regulations. This includes identifying customers properly, initiating SARs, utilizing OFAC records and maintaining appropriate records

Adheres to Bank’s policies and procedures and all Federal and State laws and regulations

Additional duties that may be assigned

Qualification

Banking experienceCritical thinkingMicrosoft OfficeAttention to detailService focusCommunication skillsTeam collaborationAdaptabilitySelf-motivationProblem solving