Datasmart and Duncan Security ยท 2 months ago
Office Scheduling Admin
Datasmart/Duncan Security is a provider of new home structured wiring and security systems. The Office Scheduling Admin is responsible for scheduling appointments for security system installations and activations, managing incoming calls, and maintaining documentation.
Home ImprovementSecuritySmart Home
Responsibilities
Schedule activations/installations for new customers
Answer all incoming homeowner calls
Enter technician's time in and out into internal software
Create activation tickets
Confirm scheduled appointments
Check department e-mail box and follow up, if necessary
Organize and file all documents on a daily basis
Run Credit
Creates and updates jurisdiction information in the system for new and renewing customers
Updates vendor sites as needed
Qualification
Required
Experience in scheduling security system activations required
Strong analytical and follow-up skills
Attention-to-detail and customer service oriented
Effective time management
Ability to multi-task
Highly organized
Excellent interpersonal and communication skills
Team player mentality
Proficiency in Microsoft Office programs, including Word, Excel, and Outlook
Company
Datasmart and Duncan Security
Hundreds of builders and thousands of homeowners trust Datasmart for their low-voltage wiring, smart home technology, automation services, interactive security, and more.