Care Access · 1 week ago
Project Lead, Clinical Delivery
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $130K/yr
5+ years expCare Access is dedicated to improving health services and research access for communities facing barriers to care. The Project Lead in Clinical Delivery is responsible for managing client projects, ensuring satisfaction, and optimizing project outcomes through effective communication and strategic planning.
Clinical TrialsHealth Care
No H1B
Responsibilities
Drive outcomes of global client projects across the Clinical Delivery service lines according to the scope of work
Develop project plans and strategies for successful delivery of results for client projects
Communicate with client and project teams to implement and monitor impact of the services, project strategy, and tactical plans
Make operational and tactical recommendations and adjustments as needed to deliver the outcomes expected by the client
Manage the scope of work, objectives, quality, and deliverables and other activities of assigned projects
Host regular calls with clients to present project progress including KPIs and other metrics, escalation, and adaptations to strategy
Prepare meeting agendas and circulate meeting minutes, follow-up on action items for self and teammates
Make decisions that drive the success of the project and optimize the experience for the client
Track quality metrics regarding the performance of the team, work with management to correct concerning trends
Analyze and understand study protocols and how Clinical Delivery services can optimize study performance, then manage that optimization
Serve as primary operational point of contact for client and build strong rapport with them
Manage project budget to deliver value to client and meet financial goals of company, including monthly invoicing and forecasting
Coordinate project activities for study team and clients to ensure project milestones and deliverables are met
Develop and implement risk management plans
Support continuous improvement to ensure quality measures are met and improving overall capability
Identify expanded and new services for Clinical Delivery to support industry needs and help build them
Collaborate with other PLs to ensure a consistent, high quality delivery of projects by the holistic department
Additional duties and responsibilities may be assigned as needed
Qualification
Required
Able to develop project strategy and implement it tactically
Strong ability to develop rapport with clients
Demonstrated project management experience
Ability to influence effectively both internally and externally and get work done through others
High attention to detail, ability to meet deadlines and respond to requests in a timely manner
Handles pressure, juggles multiple competing responsibilities simultaneously, and works well with a diverse group of stakeholders. Displays professionalism at all times
Advanced communication skills both verbally and in writing
Able to speak to all levels of an organization
Proficient with Microsoft Office applications (Word, Outlook, Teams, and Excel)
Understand when issues require escalation
Proficient in research terminology and basic medical terminology
Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C
Strong organization and time management skills
Critical thinker and problem solver
Ability to work independently in a fast-paced, remote environment with minimal supervision
Must have a client service mentality
Proper home office set-up including a private space for client communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)
A minimum of 5 years of relevant work experience in clinical research, project management, and/or client relationship management
College degree or equivalent of education and experience
Clinical research experience
Benefits
401k
Stock options
Health and wellness benefits
Paid time off
Company
Care Access
Care Access helps people learn more about their health and participate in clinical research to help find new medicines and cures.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-08-26Grant
Leadership Team
Ahmad Namvargolian
CEO, Co-Founder
Recent News
2026-01-23
Company data provided by crunchbase