Computacenter · 5 days ago
Support Consultant (SAP Support / SD, MM, ChaRM)
Plano, TX
Full-time
Hybrid
Mid LevelComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. They are seeking a Support Consultant to deliver services that support company objectives and ensure ongoing production operation for all SAP users at an international group level.
CRMHardwareInformation TechnologySoftware
Responsibilities
Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
Ensure the ongoing production operation for all SAP users at international group level through the development of best practices, guiding principles, solutions architecture, and roadmaps
Serve as a subject matter expert working with business processes peers solving problems, advising on various complex business-related issues
Manage the support our users and ensure qualified SAP second and third level support for our SAP ECC landscape
Responsible for the SAP Transport Management tasks during US Business hours. This includes weekly transport runs, Emergency Transports via ChaRM as well as cleaning and alignment tasks
Identify opportunities to further scale and automate reporting assets for quicker analysis and information sharing
Responsible for daily proactive monitoring tasks to ensure system stability
In the event of system malfunctions during US Business hours, be the first point of contact, communicate these to the solution teams with the appropriate urgency, and follow them up until they are resolved and an RCA (Root Cause Analysis) is created
Perform and/or support the creation of detailed root cause analysis and apply fixes
Own hypercare support tasks and resolve production issues
Inspire with your competence and personality
Embrace and support Computacenter’s mission and core values
Qualification
Required
Technical education or studies in IT or a comparable qualification/professional experience
Professional experience in the support of global SAP SD and SAP MM applications
Legally eligible to work in the United States
Experience in SAP SD and SAP MM
Knowledge of SAP Transport Management via ChaRM
ABAP or debugging knowledge, experience in form design (Smartforms and Adobe Forms) and message control
A hands-on mentality
High customer and service orientation
Strong social skills, especially in dealing with users, with the ability to deal with conflicts and strong communication skills
Preferred
Experience with SAP LO (WM) a plus
Benefits
Competitive compensation plans
Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind
Company
Computacenter
Computacenter is an IT services company that provides infrastructure, digital transformation, consulting, and managed services.
Founded in 1981
10001+ employees
H1B Sponsorship
Computacenter has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2009-10-27Acquired
1998-05-29IPO
Leadership Team
Mike Norris
Group CEO
Jurgen Strijkers
Managing Director
Recent News
2026-01-16
Company data provided by crunchbase