ACI Learning · 2 months ago
Sr. Vice President of Sales and Customer Success
United States
Full-time
Remote
Director/Executive
$276K/yr - $320K/yr
20+ years expACI Learning is a leading provider of audit, cybersecurity, and IT training solutions, empowering individuals and organizations worldwide. They are seeking a Senior Vice President of Sales and Customer Success to lead their sales and customer success efforts across various market segments, aiming to achieve revenue and customer retention goals through effective team and system management.
Cyber SecurityEdTechEducationInformation TechnologyTraining
Responsibilities
Create an execution plan to achieve the double-digit growth called for in our 2026 Revenue Plan that is achievable, grounded in our sales capabilities and presentable to our Board within 60 days
Deliver a Sales Capability plan within 30 days that includes recommended optimizations to organization structure, job roles and process and systems changes
Deliver a Customer Success plan within 30 days that shows how we can increase existing customer adoption and value from our solutions and drives expansion revenue
Assess our current Sales capability and make the needed hiring and talent management changes within 60 days
Establish a repeatable Pipeline and Forecast processing that enables Company Leadership to understand in-quarter and future quarter forecasts within 30 days
Manage the Sales and Marketing partnership to produce a pipeline of opportunities to achieve quarterly and annual new ARR targets
Optimize Account and Territory assignments for all sellers within 60 days
Analyze and design execution plans to enter adjacent and international markets
Qualification
Required
20+ years of sales experience in B2B SaaS, software or related products selling to senior decision makers. Candidates do not need an Education Technology background. Please do NOT apply if you have not sold B2B SaaS or software products
10+ years of global B2B SaaS/software leadership experience managing Sales teams and Managers of Sales Teams focused on multiple customer or market segments is required
Demonstrated success in building and optimizing Sales organizations including talent management, implementing sales systems and processes and leading teams to increased deal sizes and quota attainment is a critical requirement. An understanding of different sales methodologies and how to apply them is also critical. Candidates will be asked for details on how they have previously done so
Experience successfully achieving sales quotas with higher-velocity $5K - $15K deals and growing and retaining large accounts $50 - $500K. Experience selling to both direct customer accounts and channel partners is required
Demonstrated success in managing Customer Success teams and driving high retention and revenue expansion in existing customer accounts is required
Experience in deeply understanding and being able to communicate the benefits of SaaS / software products to technical buyers
Experience creating and presenting Board level presentations is required
Bachelor's degree in Business or a related field is required
Preferred
Experience in working in a Private-Equity Sponsored Company is highly desirable
Being tech-savvy including leveraging common enterprise software, sales tech and AI to increase personal and team productivity is highly desirable
Benefits
Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
One free course each year after 90 days — advancing your skills is part of the job.
Tuition assistance to support your continued education and professional growth.
Company
ACI Learning
ACI Learning trains leaders in Cybersecurity, Audit, and IT to create a personal, professional, and business outcomes that impact lives.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$4M2023-12-19Seed· $4M
Leadership Team
Brett Shively
Chief Executive Officer
John Cascio, CPA
CFO
Recent News
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