American Eagle Outfitters Inc. · 2 months ago
Supervisor - DC Operations
Phoenix, AZ, United States
Full-time
Onsite
Mid Level
3+ years expAmerican Eagle Outfitters Inc. is seeking a Supervisor for their DC Operations. The Fulfillment Center Supervisor assists in the overall management of the operation and provides strategic direction and leadership for all warehouse activities associated with order fulfillment, packing, shipping, receiving, warehousing, and inventory management.
Fashion
Responsibilities
Directly supervise hourly warehouse associates in a fulfillment center
Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis
Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
Partner with senior management to implement and maintain proper layout of warehouse and product placement
Ensure the physical condition of warehouse and equipment are properly maintained and documented
Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc
Personally coach, train, and mentor direct reports in order to ensure personal growth and career development
Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed
Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed
Identify, document, and implement opportunities for continuous process improvement
Demonstrate flexibility to support other shifts and departments as required
Support safety incident investigations and corrective actions
Maintain the security of all merchandise and capital equipment in assigned departments
Other duties as assigned
Qualification
Required
Bachelor's degree preferred
At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment
Previous experience in Third Party Logistics (3PL) preferred
Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals
Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred
Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.)
Ability to build a cohesive team that exemplifies Quiet Logistics' core values
Demonstrated leadership skills to influence, implement, and manage change within the department
Strong written and verbal communications skills
Ability to plan, organize, and manage multiple projects and set priorities
Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills
Ability to work between an office setting and warehouse environment
Ability to lift and/or move objects up to and including 50 lbs
Ability to stand or walk continuously for up to 12 hours per day
Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely
Ability to work in warehouse climate with temperature range of 55-80 degrees
Preferred
Bachelor's degree preferred
Previous experience in Third Party Logistics (3PL) preferred
Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred
Benefits
Health care benefits (including medical, vision, and dental)
Wellness benefits
401(k) retirement benefits
Life and disability insurance
Employee stock purchase program
Paid time off
Paid sick leave
Parental leave and benefits
Company
American Eagle Outfitters Inc.
AEO is a leading global specialty retailer offering high-quality, on-trend clothing, accessories and personal care products
10001+ employees
H1B Sponsorship
American Eagle Outfitters Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (36)
2022 (41)
2021 (32)
2020 (43)
Funding
Current Stage
Late StageLeadership Team
Michael Mathias
EVP / CFO
Michael Rempell
EVP and COO
Recent News
Android Authority
2025-11-05
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