IQAir: First in Air Quality · 3 months ago
Solutions Specialist
La Mirada, CA
Full-time
Onsite
Entry, Mid Level
$33.65/hr - $36.06/hr
2+ years expIQAir is a leader in improving indoor air quality, seeking a Solutions Specialist for their North American headquarters in La Mirada, California. This role involves providing sales, customer service, and administrative support while serving customers in the IQAir Clean Air Experience Center.
CleanTechHardwareInformation ServicesInformation Technology
Responsibilities
As part of the Solutions Center email, chat and call queue, will answer customer inquiries, resolve problems and convert to a sale when possible
Interacts with external customers, via prospecting and relationship management, to increase sales volume
Maintain a positive and professional attitude and foster teamwork
Manage IQAir Perfect 16 installation projects, as assigned, in a manner that meets and exceeds IQAir standards for a quality and timely completion
Use Business Central to track your sales pipeline to ensure accurate reporting of customer activities, opportunities, etc
Daily management of retail portals to ensure adequate inventory is available
Use Business Central to produce daily and monthly stats and metric reports
Responsible for maintaining the Department Handbook; identifying needed updates to policies and procedures as needed
Responsible for maintaining FAQs, identifying needed updates and creating new ones as needed
Solicit new HVAC contractors for installation projects
Training preparation and coordination
Assist the Solutions team with day to day operational issues
Other projects as assigned
Welcome customers to the IQAir Clean Air Experience Center. Ask questions to learn about their needs, provide recommendations, and close the sale
Direct customers to our Help Me Choose application by escorting them to an available tablet
Once customer is provided a Personalized Air Cleaning Evaluation the Solutions Specialist provides a demonstration and explanation of the recommended air quality solution
Document sales by creating or updating customer record
Process payments by totaling purchases; processing credit cards or provide appropriate finance options
Obtain purchased products from Storage Warehouse location and utilize a hand truck or other product movement tool to deliver the product to the customer in the Experience Center
Saturday availability, on a rotational basis, is required
Evening availability (until 6pm) on a rotational basis is required
Wearing of proper safety equipment is required
Qualification
Required
Must be able to communicate in English both verbally and in written form
2+ years of progressive inside sales and sales support experience
Flexible schedule. Saturday and early evening availability on a rotating schedule with other Solution Specialists
Ability to move 50+ lbs. with the assistance of a hand truck or other product movement tool
Ability to wear and use proper safety equipment
Ability to pass pre-employment drug and background screening
Preferred
2+ years of retail sales experience preferred
Continuing education in sales training desired
Experience with lead generation and coordination
Proficient in Microsoft Applications (i.e. Outlook, Excel, Word)
Microsoft Business Central experience a plus
Associates degree or equivalent years of experience
Benefits
Work with a small, flexible international team
Extensive on the job training and professional development
Company with a strong value system
Work in a Clean Air Facility
60 year history of excellence
A comprehensive benefits package that includes:
100% subsidized medical, dental & vision for team member
401K Plan with company match, 100% vested from day 1
On-site gym and 24-Hour Fitness Gym Membership
Wellness Program
Alternative Transportation & Carpool Incentives
14.5 paid Holidays per year
12 Day of PTO in first year
A slide!
Company
IQAir: First in Air Quality
IQAir is a Swiss-based air quality technology company that empowers the world to breathe cleaner air through information, collaboration and technology.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Glory Dolphin Hammes
CEO - IQAir North America
Recent News
2025-11-13
Company data provided by crunchbase