Sales Operations Administrator jobs in United States
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MSHS Pacific Power Group · 2 months ago

Sales Operations Administrator

positionMandeville, LA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$30/hr - $34/hr
date2+ years exp

MSHS Pacific Power Group is looking for a proactive and detail-oriented Sales Operations Administrator to join their team. In this role, you will support the entire sales process, ensuring smooth customer experiences and effective internal coordination while managing details and streamlining processes.

Machinery

Responsibilities

Serve as the main contact for estimate follow-ups, helping customers move from quote to purchase
Monitor the estimate tracker and keep the parts manager, director, inside and MRO sales teams informed throughout the sales process
Support quick resolution of estimate issues, order updates, and documentation needs
Contact customers proactively after estimates are sent to confirm receipt and interest
Track all customer interactions and estimate stages in the CRM and ERP systems
Generate daily, weekly, and monthly sales reports to identify performance trends
Ensure data consistency across quotes, orders, and customer records
Highlight upselling and cross-selling opportunities based on buying patterns
Verify and process incoming sales orders
Coordinate delivery and service timelines with logistics and operations teams
Prepare necessary documents such as invoices, purchase orders, and shipping confirmations
Identify inefficiencies and suggest improvements in sales workflows
Help develop and maintain standard operating procedures for greater consistency
Work closely with Sales, Operations, Finance, and Customer Service to ensure aligned communication
Facilitate a smooth transition from sales to fulfillment and service delivery

Qualification

CRM proficiencyERP proficiencySales support experienceCustomer service experienceMultitasking skillsProcess improvementOrganizational skillsInterpersonal communication

Required

Excellent organizational and multitasking skills with strong attention to detail
Sales-driven mindset with a customer-first attitude
High emotional intelligence and effective interpersonal communication
CRM and ERP system proficiency
Ability to work independently and collaboratively in a fast-paced environment
Prior experience in sales support, customer service, or operations
High school diploma required
2–4 years of experience in sales operations, sales administration, or customer service

Preferred

Associate or Bachelor's degree in Business or related field preferred

Benefits

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off (PTO) and Holidays
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Life and Disability Insurance
Employee Assistance Program (EAP)
Professional Development Support

Company

MSHS Pacific Power Group

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MSHS Pacific Power Group services, designs, and sells power and propulsion systems that keep the world running.
dateFounded in 1958
location
Fort Lauderdale, FL, US
people-size201-500 employees
web-link
https://mshs.pacificpowergroup.com/

Funding

Current Stage
Growth Stage

Leadership Team

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David Santamaria
President/CEO
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Lea Kellogg
Vice President / Chief Financial Officer
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Company data provided by crunchbase