Nava · 2 months ago
Business Services and Operations Specialist
United States
Full-time
Remote
New Grad, Entry Level
$45K/yr - $60K/yrNava is a consultancy and public benefit corporation focused on making government services simple and effective. The Business Services and Operations Associate supports the team by managing logistics, employee engagement, and operational tasks to enhance the experience of remote employees and maintain efficient operations.
AppsCloud Data ServicesComputerGovernmentGovTechSoftwareWeb Development
No H1B
Responsibilities
Provide support for internal mailing, shipping, and product tracking services, ensuring timely delivery and accurate documentation
Contribute to Nava’s financial health through accurate budget tracking, reporting, and timely expense reimbursements
Manage and triage Eden tickets related to setup, travel, expenses, office access, and general employee inquiries, ensuring prompt and effective resolution
Coordinate logistics for internal and external contacts, including travel arrangements and room scheduling for meetings and events
Assist employees with travel coordination, including bookings, reimbursements, and itinerary management
Support employee engagement activities, such as gifting initiatives through Goody and other vendors
Contribute to the onboarding experience by coordinating swag distribution and providing orientation support
Offer logistical assistance for training, onboarding sessions, and virtual events to promote consistency and engagement
Manage and review initial setup budgets to ensure compliance with company policy and spending guidelines
Review, process, and track vendor invoices to ensure timely and accurate payments
Support procurement operations and reconciliation efforts to maintain budget accuracy
Assist with budget tracking for events, programs, and engagement initiatives
Approve home office setup requests and review expense budgets submitted by other teams
Collect and review receipts for the expense tracking system, ensuring compliance and data accuracy
Partner with the billing team to notify them when expense reports are ready for review
Contribute to cross-functional business services projects and process improvement initiatives
Maintain service trackers, vendor contracts, and documentation to support operational continuity
Provide day to day administrative support to the Business Services and Operations team, including scheduling and coordination of internal and external meetings, assist with planning and executing internal events, staff meetings, and company-wide initiatives, ensuring high-quality experiences and seamless logistics
Qualification
Required
Experience planning and executing company and/or team events
Highly organized, resourceful, reliable, and detail-oriented
Experience with organizational software, specifically GSuite
Comfortable learning new systems and processes
Ability to work independently and autonomously within a distributed team while soliciting feedback when necessary
Ability to think strategically around trade-offs and short term vs. long term benefits
Ability to build and form strong relationships with both the internal team and external vendors
An adaptive, empathetic, collaborative, curious, creative and positive mindset, who loves to brainstorm and work closely with the team
Excellent written and verbal communication skills
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn't require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Preferred
Education: Bachelor's degree or equivalent experience desired, but not required
Experience working with a collaborative team
Ability to plan large scale community outreach/speaker/team events
Experience planning and executing industry networking, conferences, speaker panels, and/or recruiting events
Experience planning large internal events (50+)
Working with distributed teams and managing multiple office locations
Experience with Unanet or similar ERP
Experience with Jira Confluence Workspace
Experience with multiple types of contract pricing
Experience in professional services environment
Benefits
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Company
Nava
Nava is a consultancy and public benefit corporation that makes government services simple, effective, and accessible to all.
Founded in 2015
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rohan Bhobe
CEO and Co-founder
Senongo Akpem
VP of Design
Recent News
Washington Technology
2025-03-14
2024-05-23
2024-04-29
Company data provided by crunchbase