Fanatics · 2 days ago
Lead Retail Associate- DC Caps/Wizards
Washington, DC
Part-time
Onsite
Entry, Mid Level
$20.25/hr - $22/hr
1+ years expFanatics is building a leading global digital sports platform, and they are seeking a Lead Retail Associate to assist the Leadership team in creating an exceptional game day and fan experience. The Retail Lead will drive results through coaching Retail Associates and ensuring operational excellence in the store or venue.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Drive sales results by consistent execution of daily operations
Support back of house operations; maintain stockroom organization
Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to Retail Associates
Provide training and assistance to Retail Associates as required
Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Understands Fanatics Values and how they relate to their role
Perform ‘Manager on Duty responsibilities’ as needed
Qualification
Required
Minimum 18 years of age
Ability to work independently and responsibly in a fast-paced environment
Possess a fun, outgoing, confident, professional demeanor
Ability to work well with all levels of management, build partnerships and coach teams
Ability to represent Fanatics/League/Team Values and standards
Ability to balance and prioritize multiple projects while remaining calm under pressure
Strong communication, literacy, and numeracy skills
Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
Drive sales results by consistent execution of daily operations
Support back of house operations; maintain stockroom organization
Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to Retail Associates
Provide training and assistance to Retail Associates as required
Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Understands Fanatics Values and how they relate to their role
Perform ‘Manager on Duty responsibilities' as needed
Must be able to lift and carry up to 30 lbs
Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
Preferred
Minimum one year working in retail or sales preferred
Foreign language skills are a plus
Prior leadership experience preferred
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
Rochester Business Journal
2025-12-24
2025-12-24
Company data provided by crunchbase