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Delta Faucet Company · 2 months ago

National Account Manager - Traditional Retail

Indianapolis, IN

Full-time

Onsite

Mid, Senior Level

$101K/yr - $159K/yr

5+ years exp

Delta Faucet Company is a leader in the plumbing industry committed to transforming everyday experiences with water through innovative products and exceptional service. They are seeking a National Account Manager to lead traditional hardware accounts, driving customer advocacy and sales growth through strategic collaboration and analysis.

E-Commerce

Comp. & Benefits

Responsibilities

Strong customer relationship with the category and .com merchants with co-op hardware/2-step distributors in the retail channel

Lead customer-facing meetings to drive engagement and accountability

Manage and influence the retail agency relationships to achieve goals

Internal cross-functional relationships to influence and get results for the customer

Partner across the internal counterparts to build and align strategies and tactics for both the Delta brands

Design, implement and evolve the customer strategy that drives profitable growth

Negotiate customer program by using data to aim for profitable growth

Develop and maintain an annual playbook to drive omnichannel growth for Delta Faucet Company focusing on both the warehouse assortment, drop-ship assortment and .com where applicable

Development, implementation and accountability of the strategic plan for agencies’ execution

Implement root cause analysis and deploy counter measures where critical

Lead deployment of key growth levers including promotional planning and implementation, trade show strategy including show deals, performance metrics, and trends paired with inventory and marketing alignment activities to carry out with excellence

Align and implement sales goals and priorities with key internal and external decision makers

Understand the needs and empower the Retail Agency partners to achieve strategic goals

Track targets and implement course correcting tactics when needed

Optimize operational execution working with cross functional counterparts in demand planning, supply chain and customer solutions

Accountable for operational controls, including annual financial forecast, forecasting, budgeting, and supply chain coordination for both the Delta assortments

Qualification

Account ManagementCustomer Relationship ManagementFinancial CompetenceData AnalysisSales Presentation SkillsStrategic PlanningInterpersonal SkillsProblem SolvingOrganizational Skills

Required

BS in a Business or Marketing related field and 5+ years of related experience

Account Management with proficiency with retail brick & mortar and retail agency model

Leader who can communicate and carry-out strategies

Strong Financial Competence

Strong interpersonal skills, compelling sales presentation skills and closing skills required

Ability to analyze and quickly interpret data from various sources

Capacity to optimally form relationships, informally influence, and concisely communicate sophisticated topics at all levels of the organization

Exceptional sales presentation skills

Exceptional customer relationship and advocacy skills

Strategic professional with a talent for foreseeing issues and proactively crafting strategies for business success

Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization

Thrives in a fast pace and dynamic environment

Strong organizational skills with meticulous attention to detail

Travel is required 40-45% travel depending on location of residency

Preferred

Strong preference for this candidate to be located in the Midwest near a major airport

Benefits

Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.

Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.