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Aerie by AEO, Inc. · 2 months ago

Supervisor - DC Operations

Phoenix, AZ, United States

Full-time

Onsite

Mid Level

$55K/yr - $75K/yr

3+ years exp

Aerie by AEO, Inc. is seeking a Supervisor for their Fulfillment Center operations. The role involves managing warehouse activities associated with order fulfillment, providing leadership to warehouse associates, and ensuring efficiency and accuracy in shipping and inventory management.

FashionLifestyle

Responsibilities

Directly supervise hourly warehouse associates in a fulfillment center

Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis

Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments

Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met

Partner with senior management to implement and maintain proper layout of warehouse and product placement

Ensure the physical condition of warehouse and equipment are properly maintained and documented

Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc

Personally coach, train, and mentor direct reports in order to ensure personal growth and career development

Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed

Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed

Identify, document, and implement opportunities for continuous process improvement

Demonstrate flexibility to support other shifts and departments as required

Support safety incident investigations and corrective actions

Maintain the security of all merchandise and capital equipment in assigned departments

Other duties as assigned

Qualification

Warehouse Management SystemOrder Management SystemLabor Management SystemThird Party LogisticsLeadership SkillsTeam BuildingTechnologically SavvyProblem-Solving SkillsCommunication SkillsProject Management

Required

Bachelor's degree preferred

At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment

Previous experience in Third Party Logistics (3PL) preferred

Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals

Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred

Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.)

Ability to build a cohesive team that exemplifies Quiet Logistics' core values

Demonstrated leadership skills to influence, implement, and manage change within the department

Strong written and verbal communications skills

Ability to plan, organize, and manage multiple projects and set priorities

Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills

Ability to work between an office setting and warehouse environment

Ability to lift and/or move objects up to and including 50 lbs

Ability to stand or walk continuously for up to 12 hours per day

Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely

Ability to work in warehouse climate with temperature range of 55-80 degrees

Preferred

Bachelor's degree preferred

Previous experience in Third Party Logistics (3PL) preferred

Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred

Benefits

Health care benefits (including medical, vision, and dental)

Wellness benefits

401(k) retirement benefits

Life and disability insurance

Employee stock purchase program

Paid time off

Paid sick leave

Parental leave and benefits

Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

AEO may also provide discretionary bonuses and other incentives at its discretion.