Ticket Crushers, A Law Corporation · 1 month ago
Office Manager
Edinburg, TX
Full-time
Onsite
Mid Level
$55K/yr - $60K/yrCrispRecruit is seeking an Office Manager for the Law Office of Aurelio Garza, a firm specializing in estate planning, elder law, and real estate. The role involves overseeing daily operations, managing staff performance, and implementing systems to ensure the office runs efficiently and effectively.
ConsultingLaw EnforcementLegalProfessional Services
Responsibilities
Manage all daily administrative and front-desk activities to ensure seamless office functionality and a professional client experience
Lead, train, and hold staff accountable to performance expectations. Foster collaboration and ensure consistency across all team members
Maintain and organize Mr. Garza’s calendar, client appointments, and staff schedules to eliminate conflicts and missed deadlines
Create, refine, and enforce Standard Operating Procedures (SOPs) and training manuals to establish structure and clarity in firm operations
Develop and monitor Key Performance Indicators (KPIs) - including staff productivity, client response times, and firm review goals - to drive measurable improvement
Act as the gatekeeper for process compliance, ensuring policies are followed and standards are upheld across all departments
Oversee employee onboarding and ensure new hires are properly trained on firm systems, technology, and service expectations
Evaluate and optimize firm tools (e.g., Mailchimp, CRMs, automation systems) to maximize efficiency and eliminate wasted spend
Identify operational bottlenecks, propose solutions, and implement improvements that enhance workflow and morale
Provide timely updates and proactive solutions to Mr. Garza, ensuring he remains focused on legal work while the office runs efficiently behind the scenes
Qualification
Required
Experience in office management or a similar role
Strong leadership and team coordination skills
Ability to manage multiple tasks and prioritize effectively
Proficiency in creating and implementing Standard Operating Procedures (SOPs)
Experience in performance tracking and monitoring Key Performance Indicators (KPIs)
Strong problem-solving skills and ability to propose operational improvements
Excellent communication skills for effective interaction with staff and clients
Experience in onboarding and training new employees
Familiarity with vendor and program management, including tools like Mailchimp and CRMs
Ability to maintain a professional client experience and ensure seamless office functionality
Benefits
Paid time off after one year of employment
Potential eligibility for short- and long-term disability
Small life insurance after 90 days
Company
Ticket Crushers, A Law Corporation
The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI") charges.
Founded in 2015
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Christopher D'Anjou
Attorney At Law/Managing Partner
Stephanie Martinez
Chief Operations Officer
Recent News
Heidelberg Materials North America
2025-06-03
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