West Pharmaceutical Services · 2 weeks ago
Product Analysis, Coordinator
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry Level
0+ years expWest Pharmaceutical Services is dedicated to improving patient lives and has a long history in the healthcare industry. The Product Analysis Coordinator will support product root-cause failure investigations and manage communication with customers, while also coordinating lab activities and ensuring compliance with safety regulations.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards
Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed
Communicates with customers regarding product issues and returned devices
Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards
Promotes teamwork and collaboration between departments to optimize processes and resolve problems
Monitor upcoming deadlines and ensure all tasks are assigned and completed on time
Demonstrates a “Customer Service” approach to all activities and assignments
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components
Exhibits regular, reliable, punctual and predictable attendance
Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds
Qualification
Required
0 - 3 years of experience required
Must be able to stand for long periods of time
Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
Read and interpret data, information and documents
Must maintain the ability to work well with others in a variety of situations
Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
Ability to make independent and sound judgments
Observe and interpret situations, analyze and solve problems
Preferred
Experience working in a laboratory or cGMP/pharmaceutical environment preferred
Laboratory administrative/Coordinator/Analyst role preferred
Experience in conducting root cause investigations of field units
Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes
Background in Microsoft excel for the purposes of trending complaint data
Background in medical device or pharmaceutical industry
Knowledge of lean manufacturing and operational excellence concepts
Able to comply with the company's safety policy at all times
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
5001-10000 employees
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Eric Green
Chairman, President, and CEO
Atul Patel
Vice President, Devices & Delivery Systems
Recent News
2026-01-20
Company data provided by crunchbase