Apply on Employer Site

La Rabida Children's Hospital · 2 months ago

Program Supervisor - CAC

Park Forest, IL

Full-time

Onsite

Mid, Senior Level

3+ years exp

La Rabida Children's Hospital provides specialized, family-centered health care to children with complex conditions. The Program Supervisor is responsible for promoting a supportive environment at the Children’s Advocacy Center by overseeing staff, conducting performance evaluations, and providing direct services to children and families.

Child CareHealth CareHospitalWellness

Responsibilities

Supervise and direct assigned staff in the performance of their duties and conducting regular performance evaluations

Oversee the coordination, advocacy, and forensic interviewing services at the center, ensuring the program complies with NCA accreditation and grant contractual requirements

Assist in screening, interviewing, and selecting new hire candidates

Responsible for training, oversight, and onboarding for assigned staff members

Provide twice weekly supervision, at minimum, to assigned staff members. Supervision will include review of progress on assigned tasks, reflecting on the impact of case and team dynamics, progress toward performance goals, and self-care

Perform continuous quality improvement by observing each supervisee in the performance of their duties for one case twice a year, highlighting strengths and opportunities for growth

Coordinate quality assurance efforts through chart audits

Create a trauma-informed work environment

Build relationships with and strengthen the commitment to the CAC model among multidisciplinary team members, which may include problem solving, conflict resolution, and outreach with multidisciplinary team members and supervisors

Provide direct service to clients as needed, which may include intake coordination, conducting forensic interviews, providing advocacy services and follow up contact to non-offending caregivers, and providing multidisciplinary team coordination

Maintain all needed trainings/certifications in forensic interviewing, family advocacy, and MDT Coordination, including attending and participating in structured peer review at least four times a year, participating in ongoing education in the field of child maltreatment, advocacy, facilitation, and/or forensic interviewing consisting of a minimum of 8 contact hours every 2 years. (See NCA 2023 Accreditation Standards, Standard 1, Essential Components A and B; Standard 3, Essential Components A and B; and Standard 4, Essential Components A and B.)

Provide after-hours emergency advocacy or forensic interviewing on a rotating basis, on-call basis

Attend required hospital and program trainings

Support the CAC in meeting the program’s Key Performance Indicators

Perform other duties as assigned

Qualification

LCSWChild welfare experienceInvestigative interviewingChild First certificationBilingual (Spanish & English)Computer skillsCPR certificationCommunication skillsInterpersonal skills

Required

LCSW or working toward LCSW required

Three years of experience within the field of child abuse/child welfare and knowledge of child development and psychological impacts of childhood trauma is required

Must have knowledge of child welfare field

Experience and specialized training in investigative interviewing is required

Prior CAC experience is required

The successful candidate must also have excellent communication skills (verbal and written), interpersonal skills, and computer skills

CPR required. Only certifications issued by the American Heart Association or the American Red Cross will be accepted