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CHG Healthcare · 2 months ago

Senior UX Designer/Researcher

Raleigh, NC

Full-time

Hybrid

Senior Level

$114K/yr - $221K/yr

6+ years exp

CHG Healthcare is the largest physician staffing firm in America, connecting doctors with patients in need of care. They are seeking a Senior UX Designer/Researcher to design and execute research studies, synthesize insights, and create polished designs for complex B2B workflows.

Health CareInformation TechnologyMedicalRecruiting

Growth Opportunities

Responsibilities

Design and execute research studies using multiple methods (interviews, usability testing, surveys, analytics); recruit participants, synthesize findings, and translate insights into actionable product strategy

Design enterprise-grade experiences in Figma for complex, multi-step workflows serving diverse user roles

Collaborate with product managers and developers throughout discovery, design, delivery, and continuous improvement

Validate designs through testing, iterate based on evidence, and contribute to design system evolution

Qualification

Multi-method researchFigmaB2B enterprise designAgile environmentsStakeholder communicationResearch operationsDesign system contributionHealthcare platformsComplex workflows

Required

Portfolio must demonstrate both: research case studies showing methodology and synthesis AND complex enterprise designs with clear rationale

Proven ability to independently design and execute multi-method studies, including participant recruitment and research operations

Proficient designing complex workflows in Figma, working within technical constraints while maintaining quality

Strong stakeholder communication—present research that influences decisions and defend design with evidence

Ability to work in Agile environments balancing research rigor with delivery timeline

6+ years related work experience

Preferred

Bachelor's degree in Human Factors or related degree

Experience working with and contributing to a design system

Experience designing for B2B enterprise or healthcare platforms with complex workflows and varied user roles

Benefits

401(k) retirement plan with company match

Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.

Flexible work schedules - including work-from-home options available

Recognition programs with rewards including trips, cash, and paid time off

Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling

Tailored training resources including free LinkedIn learning courses

Volunteer time off and employee-driven matching grants

Tuition reimbursement programs