Personify · 2 months ago
Project Manager 1 (Events)
United States
Full-time
Remote
Entry Level
1+ years expPersonify is a remote-first company that supports associations, nonprofits, and event professionals through their technology platform. The Project Manager 1 will serve as the primary liaison for clients, guiding them through the event technology lifecycle and ensuring a smooth client experience.
ComputerInformation TechnologySaaSSoftware
Responsibilities
Serve as the primary project contact for assigned clients, ensuring timely communication and proactive project management throughout the event cycle
Understand each client’s event objectives and translate them into system configuration and workflow recommendations
Oversee initial system setup and configuration, ensuring data accuracy and alignment with client goals
Execute iterative configuration changes as needed throughout the project lifecycle, maintaining a focus on accuracy and efficiency
Assist clients with troubleshooting issues and escalate technical concerns appropriately to internal teams
Provide direct training and consultative guidance to clients to ensure successful adoption and use of A2Z’s event management tools, including the Event Portal and related modules
Guide clients in accessing and utilizing the Learning Management System (LMS) and other available training resources to strengthen their knowledge and confidence
Encourage client engagement with A2Z Support for technical or time-sensitive inquiries
Work closely with Account Management to communicate client health, identify risks, and share potential growth or upsell opportunities
Collaborate with internal stakeholders—including Product, Engineering, and Finance—to advocate for client needs and ensure successful project delivery
Adhere to and help refine standardized project management processes, documentation, and best practices across the team
Manage timelines, milestones, and deliverables for each project, ensuring adherence to scope and schedule
Create and document change requests or Statements of Work (SoW) when project scope exceeds contracted terms
Maintain up-to-date project records and client communication logs within designated tools and systems
Qualification
Required
Bachelor's degree or equivalent experience
1–2 years of experience in the trade show, conference, or professional association industry
1–2 years of client-facing work experience, preferably within a technology or event operations environment
Ability to conduct thorough requirements analysis and translate client needs into clear, actionable configurations and documentation
Exceptional attention to detail, organization, and time-management skills
Proven ability to manage multiple client projects simultaneously while maintaining a high level of quality and accuracy
Strong customer service and communication skills—both verbal and written—with the ability to convey value and build trust
Experience with workload planning, performance monitoring, and basic project financial tracking
Demonstrated ability to quickly learn new technologies, understand project requirements, and collaborate effectively with internal and external stakeholders
Benefits
Engaging Remote-First Culture: Experience a dynamic company culture that embraces remote-first principles, offering opportunities for team offsites, gatherings at any of our four offices, and a variety of virtual events for both enjoyment and professional development. Our dedicated Culture Team ensures a vibrant mix of virtual and in-person activities to enhance team cohesion and opportunities to lean into our value of Service.
Inclusive Employee Communities: Connect with our diverse Employee Resource Groups, including People of Color, Women's Network, and the supportive PersoniMoms community, promoting inclusivity and building strong bonds across our organization.
Collaborative and Knowledge-Sharing Environment: Leverage our collaborative culture through company-wide Slack channels, fostering creativity, celebrating diversity, and sharing insights. Access ample resources for knowledge sharing via Confluence and our internal tools, enhancing teamwork and innovation.
Comprehensive Career Development: Engage in our robust career development initiatives, including access to workshops led by career development and leadership professionals, transparent insights into career progression, internal training sessions, expert-led product demos, and ample resources for personalized development plans. Grow professionally with tailored programs designed to support your journey at Personify.
Health & Wellness Initiatives: Recharge when you need with unlimited pre-approved PTO and 14 company holidays. Plus, benefit from company-wide Wellness Days and paid Volunteer Days, promoting both personal well-being and community impact. We provide a comprehensive benefits package that protects our employees’ health and financial security – now and in the future.
Company
Personify
Personify provides software, consulting, online community, and cloud hosting solutions.
201-500 employees
H1B Sponsorship
Personify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2022 (1)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Pamlico Capital
2026-01-06Acquired
2018-07-27Private Equity
2012-09-12Series Unknown
Leadership Team
Mark Sedgley
Chief Revenue Officer
Recent News
Company data provided by crunchbase