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Capital One · 2 months ago

Director - Operations and Strategy Leader

Richmond, VA

Full-time

Onsite

Director/Executive

$200K/yr - $228K/yr

7+ years exp

Capital One is a financial services company seeking a Director of Operations and Strategy Leader in Modeling and Data Insights. This role involves applying strategic and analytical skills to address company challenges, shaping future operational excellence, and ensuring alignment of data science capabilities with business needs.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Strategic Planning and Execution: Proven ability to develop and implement long-term strategic plans. Experience in business case development, goal-setting, and translating high-level strategy into tangible actions

Operational Excellence: Deep understanding of operational models, process optimization, and resource allocation. Experience in a fast-paced, complex environment, with a focus on data-driven decision making

Data Science and Analytics Acumen: Familiarity with the data science lifecycle, modeling concepts, and modern analytics platforms. While not a hands-on technical role, you must be able to engage with data scientists and engineers and understand their work and challenges

Project and Program Management: Excellent organizational skills with the ability to manage multiple workstreams and priorities simultaneously. Experience with Agile or similar project management methodologies is a plus

Change Management: Lead change initiatives related to workforce planning, ensuring successful adoption of new strategies and processes across diverse international teams

Communication and Influence: Exceptional written and verbal communication skills. The ability to prepare and deliver clear, concise presentations to senior leadership and influence without direct authority

Financial and Budget Management: Experience in managing budgets, forecasting resource needs, and demonstrating the return on investment for strategic initiatives

Leadership and Teamwork: The ability to work collaboratively across diverse teams and a strong sense of ownership and accountability. You should be a proactive problem-solver with a strong leadership presence. May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

Qualification

Strategic PlanningOperational ExcellenceData Science AcumenFinancial ManagementChange ManagementProject ManagementCommunication SkillsLeadershipTeamwork

Required

Bachelor's degree or military experience

At least 7 years of experience in analysis

Proven ability to develop and implement long-term strategic plans

Experience in business case development, goal-setting, and translating high-level strategy into tangible actions

Deep understanding of operational models, process optimization, and resource allocation

Experience in a fast-paced, complex environment, with a focus on data-driven decision making

Familiarity with the data science lifecycle, modeling concepts, and modern analytics platforms

Excellent organizational skills with the ability to manage multiple workstreams and priorities simultaneously

Experience with Agile or similar project management methodologies

Lead change initiatives related to workforce planning, ensuring successful adoption of new strategies and processes across diverse international teams

Exceptional written and verbal communication skills

The ability to prepare and deliver clear, concise presentations to senior leadership and influence without direct authority

Experience in managing budgets, forecasting resource needs, and demonstrating the return on investment for strategic initiatives

The ability to work collaboratively across diverse teams and a strong sense of ownership and accountability

Proactive problem-solver with a strong leadership presence

May manage and develop multiple analysts

Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills