Kids in Need of Defense (KIND) · 13 hours ago
Social Services Coordinator
Boston, MA
Full-time
Hybrid
Entry, Mid Level
$49K/yr - $61K/yr
2+ years expKids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. The Social Services Coordinator will work with KIND’s child clients and their families to identify needs and gaps in services, assist families in accessing services, and provide leadership in establishing relationships with local and state social services partners.
AdvocacyInformation TechnologyLegalSocial
Responsibilities
Develops and maintains a knowledge base of social services available to clients in assigned work areas
Develops relationships with community coalitions in areas of high client concentration
Establishes working relationships and partnerships with local service providers and administrators in each service area to enhance the referral process
Conducts assessments of referred clients, including the larger context in which the child is living, identifying needs, barriers, and safety concerns
Maintains documentation regarding attempts to access services and service delivery
Tracks and reports client data, outreach actions and outcomes, and general information for program evaluation, performance quality, and development purposes
Completes referrals to services, assists families in completing intake requirements for these services, and follow up as necessary
Assists KIND legal staff in working with families in crisis and transition
Works with other KIND Social Services Coordinators nationally to develop best practices, protocols, and provide training and support on relevant topics for KIND staff
Conducts training to support pro bono attorneys and community social providers
Works closely with other legal services providers, law firms, corporations, and law schools in relevant jurisdiction(s) to identify and support resource-sharing amongst these partner agencies
Supervises interns and volunteers
Other duties as assigned
Qualification
Required
Undergraduate degree in Social Work or related field, preferably in counseling, or related specialty
Minimum of 2 years of experience working with children, preferably unaccompanied minors, immigrant and refugee children
Ability to work collaboratively, and preferably, prior experience working with attorneys, law firms, or other legal service providers
Strong communication skills
Experience working with teams of social service providers and advocating on behalf of clients
Ability to verbalize and implement therapeutic-focused strategies for children/families
Ability to effectively conduct trainings in person and virtually, including attorney training and presentations for child clients
Familiarity or ability to work with adult caretakers, or training in trauma-informed parenting
Ability to manage, create and oversee various events that aim towards bringing resources and services to child clients
Ability to network with local coalitions to establish strong relationships to allow for cross-referrals
Ability to travel as assigned
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM, and email with KIND's team, and have in-person meetings with clients
Excellent written and oral communication skills in English (and Spanish - required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking)
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.)
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
Committed to practicing and supporting wellbeing and a work-home life balance
Preferred
Experience working and communicating in a remote environment preferred but not required
Benefits
Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision
Pre-tax flexible spending account (FSA) for both medical and dependent care
Pre-tax transit and parking spending account
Employer-paid life insurance and accidental death and dismemberment insurance
Employer-paid short and long-term disability insurance
Company
Kids in Need of Defense (KIND)
Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$9MKey Investors
Eagle Bancorp
2023-10-12Debt Financing· $9M
Leadership Team
Madi Nassiri
Chief Technology Officer
Hayford Mensah, CPA,MBA,CGMA
Chief Operating Officer
Recent News
Crain's New York Business
2025-12-10
The Indian Express
2025-02-22
Company data provided by crunchbase