TCP Software · 1 week ago
Growth & Monetization Product Lead
TCP Software is a company that provides flexible, mobile timekeeping and workforce management solutions. They are seeking a Growth & Monetization Product Lead to drive ARR growth through product-led strategies, manage business performance, and optimize customer journeys.
Document ManagementHuman ResourcesInformation TechnologySoftware
Responsibilities
Own business performance across ARR, CAC, conversion, retention, and margin
Develop and execute the growth strategy for the SMB Scheduling product, driving sustainable expansion through PLG and self-serve channels
Define pricing, packaging, and customer journey to optimize trial-to-paid conversion and lifetime value
Partner with Product, Engineering, and Marketing to prioritize roadmap items that directly drive funnel metrics and reduce churn
Establish performance dashboards and run weekly/monthly operating cadences to track progress
Manage the PLG funnel: drive traffic, increase trial starts, and maximize activation and conversion
Partner with digital and lifecycle marketing teams to refine acquisition and onboarding journeys
Design and test go-to-market motions (free trials, freemium, usage-based models) to improve velocity and reduce friction
Use data and experimentation (A/B tests, cohorts) to optimize acquisition, activation, and retention
Stay close to customers to identify unmet needs, friction points, and new monetization opportunities
Partner with Support and Success to address adoption barriers and retention risks
Leverage insights to influence roadmap, pricing, and positioning
Operate as the general manager of the business — aligning Product, Growth, Marketing, Support, and Finance to achieve revenue targets
Build and mentor a small, cross-functional team focused on growth, funnel performance, and customer experience
Create clarity and accountability through goals, KPIs, and business reviews
Qualification
Required
5-10 years of experience in SaaS or digital product environments
Proven success driving product-led growth or self-serve SaaS motions (activation, conversion, retention)
Hands-on experience with growth analytics, funnel optimization, pricing, or PLG experimentation
Strong analytical and financial acumen; comfortable interpreting SaaS metrics (CAC, LTV, payback, churn)
Exceptional ability to collaborate cross-functionally with Product, Marketing, and Operations
Entrepreneurial mindset — thrives in ambiguity, experiments rapidly, and focuses on outcomes
Comes from growth, product, or business operations roles with measurable impact on user acquisition, conversion, or ARR
Familiar with growth tools, lifecycle automation, A/B testing, and funnel instrumentation
Thinks like a founder — accountable for results, not activities
Data-driven, curious, and relentlessly focused on growth metrics
Comfortable testing, iterating, and learning quickly
Operates well in lean, high-ownership environments
Preferred
May have experience in early-stage SaaS, PLG, or SMB-focused software environments
Exposure to scheduling, workforce, or productivity tools is a plus — but not required
Benefits
Competitive salary
20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
8 hours to volunteer and impact the community
Comprehensive benefits (Health/Dental/Vision/ 401K)
Employee choice benefit
Company
TCP Software
TCP Software is a software company that offers workforce management solutions for organizations.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Providence Equity Partners
2019-09-06Private Equity
2019-09-04Acquired
Recent News
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