Pella Mid-Atlantic, Inc. · 2 months ago
Trade Sales Manager
Baltimore, MD
Full-time
Onsite
Mid, Senior LevelPella Mid-Atlantic is the leading distributor of Pella window and door products, known for over 100 years of innovation in the industry. They are seeking a Trade Sales Manager responsible for leading a sales team to build the Pella brand within the trade industry, achieving sales goals, and fostering strong relationships with customers.
Building MaterialConstructionReal Estate
Responsibilities
Proactively achieve team sales, profitability, and customer satisfaction goals
Actively grow market share through networking, lead generation, and referral development
Support sales consultants in acquiring new customers and securing initial sales opportunities
Develop consultants’ ability to engage customers using consultative selling techniques, overcome objections, and close sales effectively
Recruit, select, onboard, and retain high-performing sales consultants in partnership with HR
Represent Pella and support consultants at company-sponsored events, professional group presentations, trade association meetings, and builder home shows
Ensure sales consultants maintain a high level of expertise in Pella products and installation guidelines, including accurate field measurements and product applications
Ensure quotes and orders comply with the Trade Selling Process
Drive customer retention and satisfaction by encouraging proactive follow-up and engagement, such as sending personalized thank-you notes
Promote independent decision-making and first-time resolution of client issues; respond to escalated concerns as needed
Evaluate team performance, providing coaching and training to ensure continuous improvement
Leverage customer database tools to help consultants effectively manage client relationships
Foster a cooperative, team-oriented environment that encourages sharing best practices and competitive insights
Collaborate with Service and Operations teams to ensure seamless post-sale service and installations
Partner with Accounts Receivable to address billing or payment issues
Assist the Sales GM in developing marketing tactics, events, budgets, and monthly forecasts
Prepare and deliver presentations to communicate progress to various Pella audiences
Work variable, non-traditional hours, including evenings and weekends, to support sales consultants and customers
Qualification
Required
Ability to perform each essential duty satisfactorily
Experience in leading a sales team
Proven track record in achieving sales goals
Strong coaching and development skills
Ability to build and maintain strong business partner relationships
Experience in consultative selling techniques
Ability to recruit, select, onboard, and retain high-performing sales consultants
Strong communication and presentation skills
Ability to work variable, non-traditional hours, including evenings and weekends
Proficiency with Microsoft Office, smart devices, and internal software applications
Strong attention to detail and follow-through
Ability to drive, stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear
Ability to lift and/or move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally using proper lifting techniques
Ability to read, interpret, and take off blueprints
Ability to exercise sound independent judgment while keeping leadership informed
Preferred
Experience in the window and door industry
Experience in developing marketing tactics and budgets
Experience in customer relationship management
Ability to foster a cooperative, team-oriented environment
Experience in collaborating with service and operations teams
Company
Pella Mid-Atlantic, Inc.
Pella Mid-Atlantic is a member of the Pella Direct Sales Network.
Founded in 1931
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
George Ballman
CEO
Radoslav Lalicki
Chief Financial Officer
Company data provided by crunchbase