Metropolitan State University of Denver · 1 month ago
Administrative Assistant Health Center
Metropolitan State University of Denver is dedicated to providing quality health services to its students. The Administrative Assistant will support the Health Center by providing front-line customer service, scheduling appointments, and managing patient records.
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Responsibilities
Provides patient care information over the telephone, through patient portal, or at front line operations based on established protocol and according to HIPAA and FERPA Laws
Schedules patient appointments, including operation of telehealth system
Confirms patient’s health insurance network, eligibility, and benefits and coordinates with Health Center Billing Department
Engages as a liaison for students and patients with clinical providers, insurance providers, University and State officials
Represents Health Center at Auraria, MSU Denver Student Health Insurance and Auraria Immunizations at campus outreach programs
Welcomes guests and patients
Establishes and maintains patient records
Communicates with patients and clinical staff, including the use of secure electronic systems
Communicates University health insurance and immunization policies and procedures
Provides customer service support for MSU Denver Student Health Insurance Department and Auraria Immunizations Department, as needed
Supports HIM with processing patient care referrals, as needed
Supports HIM department with processing incoming and outgoing faxed documents, as needed
Completes requests for disclosure of medical and mental health records according to HIPAA law and office protocols, as needed
Completing requests for insurance prior authorization for medications and services, as needed
Accurately documents all of the above processes according to office protocols
Qualification
Required
Previous Administrative Assistant experience in a clinical front office setting
Proficiency in utilizing Electronic Health Record system
Preferred
Experience with Microsoft Office applications
Experience with health insurance eligibility and coverage verification
Experience with processing medical records requests or specialist referrals
Benefits
Medical
Vision and dental
Free RTD pass
Tuition reimbursement
Life and supplemental insurance plans
Retirement plans
Access to a long-term disability (LTD) plan
Company
Metropolitan State University of Denver
The Metropolitan State University of Denver is a public university located in Denver, in the U.S. state of Colorado.
H1B Sponsorship
Metropolitan State University of Denver has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (13)
2023 (17)
2022 (10)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
US Department of Commerce, Economic Development Administation
2023-09-28Grant· $0.1M
Leadership Team
Recent News
Seattle TechFlash
2025-09-12
Denver Business Journal
2025-03-10
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