BW Papersystems ยท 5 days ago
Customer Service/ Inside Sales Representatve
BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers globally. As a Customer Service/Inside Sales Associate, you will drive product sales by developing direct sales opportunities and providing comprehensive support to customers through various sales activities and order processing.
Machinery Manufacturing
Responsibilities
Drive product sales by developing, identifying, and securing direct sales opportunities through various outreach activities
Generate market interest and close sales by executing projects, surveys, campaigns, site visits, and product demonstrations
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through effective lead qualification and nurturing
Prospect identification and outreach through cold calling, email marketing, and database profiling activities
Provide comprehensive telephone support to customers and manage incoming calls and emails for order requests
Take and close customer orders while providing quotes and coordinating shipments
Cross-sell new solutions to existing customers and maintain ownership of specified customer accounts
Travel to visit key accounts when required to build relationships and help manage their accounts
Support sales processes and handle warranty claims in coordination with VP, maintenance, and supervisors
Maintain on-call availability on weekends and holidays, with Friday through Monday coverage every two months
Qualification
Required
High School Diploma or GED Certificate
2+ years of sales and customer service experience
Proficient in navigating a computer (required)
Proficient with using Microsoft Suite
Preferred
Blueprint reading a plus but not required
Company
BW Papersystems
BW Papersystems is combines extremely strong brands, innovative technologies, and long standing experience for the sheeting & packaging.
Funding
Current Stage
Late StageRecent News
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