Hallmark Aviation · 2 months ago
Airline Account Manager For Prestigious International Airline in DFW Airport
Dallas-Fort Worth, TX
Full-time
Onsite
Mid, Senior Level
4+ years expHallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for their Dallas/Fort Worth, TX location. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Air TransportationCustomer ServiceProfessional Services
No H1B
Responsibilities
Provide hands-on supervision of the staff and delegate workload
Provide direct customer relations support
Ensure that account operates according to schedule and service level agreements
Recruit, interview, and hire staff
Oversee the long-term analysis of manpower needs, groom potential leaders
Ensure cross training as well as provide new and refresher training for staff members
Manage attendance records and ensure appropriate shift coverage
Handle discipline and motivation issues
Process promotion, demotion and termination paperwork
Enforce safety, security, and grooming standards
Administer performance reward programs
Control the budget for labor costs and allocation
Qualification
Required
Proven LEADERSHIP abilities and ORGANIZATIONAL skills
Excellent interpersonal, coaching and counseling skills
Understand that staff development is a leader's responsibility
Self-driven focus on Customer and Client satisfaction
Ability to excel under pressure of meeting extreme deadlines
Able to communicate effectively, both verbally and in writing
Experienced in planning a roster and monitoring work schedules
Able to solve daily problems and make quick decisions within the operation
5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
Flexible and able to promote positive attitudes from subordinates
Computer Software (Word & Excel), typing, and ticketing experience
Able to work varied hours
PREVIOUS AIRLINE EXPERIENCE
At least 18yrs old, with a High School Diploma or G.E.D
English required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures
Valid US work authorization
Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire
Preferred
5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
Company
Hallmark Aviation
Hallmark Aviation has several key principles of success that drive our company culture.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase