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LendingClub · 4 days ago

Sr Third Party & Regulatory Change Manager

San Francisco, CA

Full-time

Hybrid

Senior Level

$135K/yr - $159K/yr

6+ years exp

LendingClub is the leading digital marketplace bank in the U.S., focusing on providing financial solutions to its members. The Sr Third Party & Regulatory Change Manager will coordinate examinations by regulatory agencies and manage the regulatory change management process, ensuring compliance and enhancing operational effectiveness.

Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance

Hiring Manager

Kat Greco

Responsibilities

Lead and coordinate examinations and reviews conducted by regulatory agencies and third parties (including platform investors and other oversight entities), ensuring effective communication, timely responses, and seamless execution across all stages of the exam lifecycle

Serve as the primary contact and company liaison for third party audits, including reviews/exams from regulators, platform investors, facility providers, and issuing banks

Facilitate exam logistics including document requests, examiner access, meetings, and onsite coordination

Provide strategic guidance to stakeholders to define and rationalize exam scope, manage the collection and tracking of requests and inquiries, and review materials for accuracy, completeness, and timeliness

Ensure the timely escalation and resolution of potential issues; and identify areas of risk or opportunities for improvement

Develop and implement repeatable processes to streamline the information collection and distribution process

Partner closely with the VP of Regulatory Relations and other senior stakeholders to maintain strong relationships with examiners and third parties and proactively manage supervisory expectations

Drive continuous improvement in the Examination framework, metrics, and reporting to strengthen enterprise assurance

Support development of dashboards, reporting, and metrics for senior leadership and committee reporting

Own and oversee the Regulatory Change Management (RCM) process to make sure that regulatory changes are identified, assessed, and implemented in a timely and controlled manner

Lead and project manage the end-to-end regulatory change management process, including intake, impact assessment, due diligence, implementation planning, and tracking of deliverables across Compliance, Legal, and business partners to ensure timely and effective execution

Build, develop and maintain strong business relationships with business, technology compliance partners, and third parties

Collaborate and communicate effectively with senior leaders and cross-functional stakeholders to influence decision-making, translate complex regulatory developments into actionable business requirements, and proactively assess project progress to identify gaps, resolve obstacles, and ensure alignment with the firm’s regulatory change management process

Maintain and enhance the system of record for regulatory changes, ensuring data integrity and traceability

Drive continuous improvement in the RCM framework, metrics, and reporting to strengthen enterprise assurance

Support development of dashboards, reporting, and metrics for senior leadership and committee reporting

Identify and implement enhancements to regulatory engagement and change management processes to align with evolving expectations

Develop and maintain process documentation, playbooks, and training materials

Contribute to enterprise regulatory readiness initiatives, including mock exams, post-exam reviews, and lessons-learned sessions

Qualification

Regulatory exam managementRegulatory change managementProject managementGovernanceRisk & Compliance toolsRelationship managementProcess improvementCommunication skillsDetail-oriented

Required

6+ years of audit, compliance, or regulatory exam management experience at a bank or financial institution required

bachelor's degree in a related field; or equivalent work experience

Advanced communication skills (written and verbal), highly organized and detail-oriented

Demonstrated ability to establish and maintain strong relationships across the enterprise and with outside partners

Demonstrated ability to identify opportunities to improve, automate and/or streamline processes

Comfortable with a 'hands-on' approach and balancing multiple, competing priorities in an ever-changing environment; must feel comfortable holding stakeholders accountable for meeting deadlines

Must be a self-starter and comfortable working independently

Proficient knowledge and experience in Project management

Preferred

Experience leveraging Governance, Risk & Compliance (GRC) tools, a plus

Benefits

Medical, dental and vision plans for employees and their families

401(k) match

Health and wellness programs

Flexible time off policies for salaried employees

Up to 16 weeks paid parental leave

Company

LendingClub

Glassdoor3.3

Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.

Founded in 2007

San Francisco, California, USA

1001-5000 employees