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Cedar Crest Hospital & Residential Treatment Center · 2 months ago

Director-Quality & Performance Improvement

Belton, TX

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Cedar Crest Hospital & Residential Treatment Center is situated in Central Texas and provides innovative behavioral health and substance abuse treatment for various age groups. The Director of Quality & Performance Improvement will develop and implement systems for monitoring and improving the quality, safety, and appropriateness of patient care, ensuring continuous improvement in service delivery.

Mental Health Care

Responsibilities

Develop processes for identification, collection and analysis of performance measurement data

Utilize collected data regarding the outcome of activities for delivering continuously improving services

Develop written plans to improve and/or correct quality, safety and appropriateness of patient care. Conducts routine evaluations of the effectiveness of services

Develop and implement systems, policies, and procedures for the identification, collection, and analysis of performance measurement data and related information

Determine if services meet pre-determined quality improvement expectations and outcomes

Ensure correction of any observed deficiencies identified through the quality improvement process

Identify key aspects of care relevant indicators and evaluation of data using formal and informal feedback from consumers of services and other collateral sources is aggregated and used to improve management strategies and service delivery practices

Conduct timely and regular evaluation of serious incidents, complaints, grievances and related investigations to: Identification of events, trends and patterns that may affect client health, safety and or treatment efficacy Committee evaluation findings and recommendations submitted to agency management for corrective action Implemented actions, outcomes, trends analyzed over time

Identification of problems or potential problems to prevent risks to patients. Proposes corrective steps that may include, but are not limited to: Changes in policies/procedures Staffing and assignment changes Additional education or training for staff Addition or deletion of services

Perform other functions and tasks as assigned

Qualification

Quality ImprovementPerformance MeasurementManagement ExperienceBehavioral Health KnowledgeData AnalysisRegistered NurseCPR CertificationDe-escalation TrainingFirst Aid Certification

Required

Bachelor's degree in human services or nursing required

Three or more years' experience in a Quality or PI role required

Two or more years' management experience required

Current licensure appropriate for the degree held required

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)

Preferred

Master's degree in behavioral health/risk discipline, Registered Nurse preferred

First aid may be required based on state or facility

Company

Cedar Crest Hospital & Residential Treatment Center

Making a Difference Located on 33 acres of land in Central Texas, Cedar Crest Hospital & Residential Treatment Center is a top provider of behavioral healthcare services, offering treatment for addiction and mental illnesses in children, teens, adults, and the elderly.

Founded in 1990

Belton, TX, US

51-200 employees