Onni Group of Companies · 2 months ago
Events & Operations Manager
Chicago
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $80K/yr
1+ years expOnni Group of Companies is a well-established organization that has been building communities for over half a century. They are seeking an Events & Operations Manager responsible for managing and executing banquet and event operations, ensuring alignment with client expectations and company standards.
Real Estate
Responsibilities
Execute all Banquet Event Orders (BEOs) according to client specifications, service standards, and event timelines. This includes properly closing the event through Toast
Assist in developing and distributing event timelines, pull sheets, and service outlines to staff
Assign and review server responsibilities for setup, service, and breakdown
Supervise the setting up of all dining, bar, and event areas to ensure accuracy and readiness before guest arrival
Oversee load-in and load-out for all vendors, ensuring they are set up in the correct designated areas per the floor plan and setup notes
Update, print, and post all wayfinding and event signage as required for each event
Assist in service charge distribution via in-house payroll systems
Retrieve menu cards from the Prep Kitchen, verify their accuracy with the chef, and bring the correct cards to the event space
Lead a Culinary Pre-Shift briefing with the chef and service team before event start-time
Conduct Culinary Check-In with the Executive Chef before event set up to confirm menu details, presentation, and service flow
Manage all FOH event items including equipment, signage, and display materials
Track inventory and usage to ensure timely replenishment and maintenance of items
Responsible for pulling equipment and service items from the Prep Kitchen, Storage, or Pantry as needed for each event
Oversee the organization and cleanliness of FOH storage areas and ensure all items are properly labeled and stored post-event
Coordinate seasonal or special staffing needs, including coat check attendants, lobby greeters, and event hosts
Lead and supervise all banquet servers, bartenders, and support staff during setup, service, and teardown
Conduct pre-shift meetings to review event details, assignments, and service expectations
Train, coach, and mentor staff to uphold company service standards and ensure smooth teamwork
Maintain a professional, supportive, and motivating work environment
Serve as the primary on-site contact for clients and vendors during events
Anticipate client needs and respond promptly to requests or concerns
Maintain excellent communication between internal departments and external partners to ensure flawless event execution
Inspect event spaces before, during, and after events for cleanliness, organization, and proper setup
Ensure compliance with health, safety, and sanitation regulations
Manage equipment inventory, monitor maintenance needs, and communicate restock requests to management
Collaborate with Event Sales and Culinary teams to improve event flow and service efficiency
Qualification
Required
1–3 years of experience in event coordination, banquet operations, or hospitality management, including supervisory responsibilities
Strong organizational and time-management abilities
Effective written and verbal communication and team leadership
Proficient in reading and executing BEOs and floor plans
Excellent attention to detail and guest service
Ability to be proactive and adjust as needed to ensure operational success
Ability to stand or walk for extended periods and lift up to 40 lbs
Flexibility to work nights, weekends, and holidays as required
High school diploma or equivalent required; hospitality or management degree or commensurate experience required
Illinois Manager's Food Handler and Alcohol Service certifications (ServSafe, TIPS/BASSET) required
Preferred
Familiarity or proficiency with Canva, TripleSeat, Microsoft, Toast, etc
Benefits
Competitive pay and a Comprehensive Benefit Package
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Annual Education Allowance
Generous Referral Program
Fun and collaborative company culture with lots of team-building events
Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel
Company
Onni Group of Companies
Onni Group of Companies is a private real estate developer specializing in design, property developments and project management.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Julie Takashima
Sr. Human Resources Business Partner
Recent News
Nassau Guardian
2025-07-22
Company data provided by crunchbase