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ICE · 2 days ago

Analyst, Trading Operations

Atlanta, GA

Full-time

Onsite

Mid Level

3+ years exp

Intercontinental Exchange, Inc. is a leading financial services company, and they are seeking a Trading Operations Analyst to provide first-line support for NYSE Group live production trading platforms. The role involves troubleshooting trading-related inquiries, monitoring trading activity, and collaborating with various teams to ensure smooth trading operations.

E-CommerceFashionJewelryMarketplace

Responsibilities

Provide daily operational trading support for NYSE Group Exchanges core session trading

Participate in rotational shift coverage:

Early Trading Session: 2:00 AM - 11:00 AM ET

Late Trading Session: 11:30 AM - 8:00 PM ET

Monitor trading activity and system performance

Execute daily checkout procedures for first-shift operations

Assist member firms with inquiries related to order types, routing behavior, and trading functionality

Conduct real-time surveillance of electronic trading across all Exchange products

Collaborate with System Operations to understand trading architecture and system workflows

Maintain electronic logs of trading issues, disputes, and resolutions

Communicate with NYSE Regulation and other exchanges regarding erroneous trades and clearly erroneous (CEE) rulings

Distribute mass communications regarding market status and operational updates

Develop expertise in proprietary trading systems and back-office tools to support customer interactions

Coordinate with Technology, Product Management and Relationship Management teams to onboard users and resolve technical issues

Work with Floor Operations support teams to assist with real time trading inquiries

Participate in rotational Saturday internal and external industry testing support

Qualification

Series 7Series 57Trading systems knowledgeSQLMS Office SuiteAnalytical skillsManaging multiple prioritiesProblem-solving skillsCommunication skillsInterpersonal skillsCritical thinkingDecision-makingClient-focused mindsetCollaborative approachWork under pressureAdaptability