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Hanger, Inc. · 1 day ago

Business Development Manager - Massachusetts

Worcester County, MA

Full-time

Onsite

Entry, Mid Level

$62K/yr - $90K/yr

2+ years exp

Hanger, Inc. is the world's premier provider of orthotic and prosthetic services and products, dedicated to empowering human potential. The Business Development Manager is responsible for achieving sales objectives by cultivating new and existing referral sources and managing business accounts to meet forecasted sales and margin targets.

Health CareHospitalMedical Device

Responsibilities

Achieve clinic and territory revenue objectives

Build collaborative and consultative relationships with Hanger Clinic team

Develop and implement strategies to maximize revenue from existing referral sources, generate new referral source sales

Work in hospital, skilled nursing and rehab type facilities patient care settings; Complete all hospital/facility vendor credentialing

Develop Sales/Growth/Business plan with each clinic in assigned territory

Achieve existing referral source maintenance and expansion objectives:

Provide service support, follow up to referral sources

Facilitate solutions around customer service challenges

Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events

Close sales transaction and monitor business. Follow up as necessary to secure business

Develop clinic account management plans to measure and monitor business flow from key referral sources

Develop plan for referral sources that are not fully penetrated

Monitor territory performance through regular review of referral reports, looking for drops in business flow

Conduct quarterly business reviews with internal local management team

Achieve new referral source sales objectives:

Achieve a minimum of 40 sales calls and 2 in-services per week documented in Salesforce

Conduct extensive new referral source development program including customer in-service meetings w/clinical partners, cold calls, drop ins, etc

Achieve minimum requirements with referrals sources for CEUs and In-Services with clinical partners

Develop ample pipeline of potential new referral prospects

Facilitate connection of Hanger clinicians to referral sources through Hanger programs, CE and community events

Close sales transaction and monitor business. Follow up as necessary to secure business

Support new hire on-boarding and training of BDAs & BDMs:

Field rides with BDAs/BDMs as needed

Empower human potential by consistently demonstrating the Hanger values

Demonstrates clear understanding of the enterprise initiatives and focus, "big picture"

Demonstrates clear understanding of all Hanger resources (intranet, OneSource, Salesforce, etc.)

High level of proficiency around all BDM administrative duties

Demonstrates exceptional internal collaboration

Proven track record of success with internal team and revenue growth

Facilitate networking within the national BDM and Ampower teams

Qualification

Sales experienceHealthcare industry knowledgeRelationship buildingMicrosoft software proficiencyPresentation skillsCustomer relationsInnovationCommunication skillsIntegrityCollaboration

Required

BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required

A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures

Strong relationship building and presentation skills

Knowledge of medical community

Ability to maintain customer relations

Strong communication skills, both written and oral

Ability to drive company initiatives through colleagues / peers

Working knowledge of Microsoft software applications, such as Word, Excel, PowerPoint, etc

Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships

Keep the patient at the center of everything that you do, building lifelong trust

Foster open collaboration and constructive dialogue with everyone around you

Continuously innovate new solutions, influencing and responding to change

Focus on superior outcomes, and calibrate work processes for outstanding results