Part-time IT Support - Los Angeles jobs in United States
cer-icon
Apply on Employer Site
company-logo

SoundCloud · 1 day ago

Part-time IT Support - Los Angeles

positionLos Angeles, CA
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$35/hr - $35/hr

SoundCloud is an artist-first platform empowering artists to build and grow their careers. They are seeking a part-time IT Support Specialist to provide in-person IT support to their LA office, handling tech support issues and collaborating with the global IT team.

AppsAudioAudio Recording and ProductionIndependent MusicMusicMusic Streaming
check
H1B Sponsor Likelynote

Responsibilities

Provide in-person IT support to LA based staff, including VIPs and executives
Support for macOS, Windows, and peripheral devices in the LA office
Act as the frontline for accurate walk-up support for hardware and software troubleshooting
Support onboarding and offboarding: account setup, device prep, and access provisioning
Maintain conference room systems (Zoom Rooms, AV, cameras, displays, mics)
Monitor and resolve helpdesk tickets with clear communication and follow-through
Handle hardware setups, imaging, inventory, and asset tracking
Escalate issues as needed and collaborate with the global IT team
Partner with vendors and managed service providers for network or hardware issues
Ensure security compliance through device management and user access reviews

Qualification

IT support experienceMacOS supportWindows supportGoogle Workspace administrationNetworking basicsAV supportHelpdesk ticket managementTeam collaboration

Required

Hands-on experience providing IT support in a hybrid or corporate environment
Familiar with macOS, Windows, and business tools (Google Workspace, Zoom, Slack, etc.)
Experience administering Google Workspace and MDM tools (Jamf preferred)
Solid understanding of networking basics (LAN, Wi-Fi, VPN, DNS)
Experience supporting AV and conference room tech (Zoom Rooms preferred)
Comfortable working onsite full time in a user-facing support role
Eager to learn and contribute to team success

Company

SoundCloud

twittertwittertwitter
Glassdoor3.1
company-logo
SoundCloud is a social sound platform where anyone can create and share sounds.
dateFounded in 2007
location
Berlin, Berlin, DEU
people-size201-500 employees
web-link
http://www.soundcloud.com

H1B Sponsorship

SoundCloud has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$542.82M
Key Investors
Sirius XMTwitter VenturesTennenbaum Capital Partners
2020-02-11Corporate Round· $75M
2017-08-11Series F· $169.5M
2017-03-23Debt Financing· $70M

Leadership Team

leader-logo
Eliah Seton
Chief Executive Officer
linkedin
leader-logo
Mark Eisenberg
Senior Vice President & Head of Global Content Partnerships
linkedin

Recent News

Billboard
Your Ultimate Three Kings’ Day Latin Playlist 2026: ‘Noche de Paz,’ ‘Cajita de Reyes Magos’ & More
2026-01-06
Music Business Worldwide
SoundCloud partners with Imogen Heap’s Auracles on artist data platform
2025-12-16
Digital Music News
Imogen Heap’s Auracles Scores SoundCloud Partnership Deal: ‘We Can Create the Data Layer That We Need’
2025-12-13
Company data provided by crunchbase