Action Property Management ยท 2 months ago
Weekend Front Desk Associate - Century Plaza North Tower
Los Angeles, CA
Part-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expAction Property Management is the largest privately owned HOA management company in the West, serving over 300 communities. They are seeking a part-time Front Desk Associate to deliver exceptional customer service and ensure resident satisfaction at the Century Plaza North Tower.
CommercialProperty ManagementReal Estate
Responsibilities
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate a strong understanding of the association's governing documents
Qualification
Required
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 1 year of customer service experience
Highschool Diploma/GED or equivalent
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Preferred
Hospitality, luxury retail, or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Benefits
Medical
Dental
Vision
Pet insurance
401(k) with company match
Life and disability support
Generous paid time off
Vacation hours
Sick time
Company-observed holidays
Company
Action Property Management
Action Property Management is a real estate company provides buying and selling services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Holbrook
CEO
Company data provided by crunchbase