Internal IT Manager jobs in United States
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Liatrio · 14 hours ago

Internal IT Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$85K/yr - $130K/yr
date4+ years exp

Liatrio is a boutique consulting firm that helps enterprises deliver software faster, safer and more efficiently. They are seeking a hands-on Internal IT Manager to support their fully distributed team by managing IT systems, ensuring employee onboarding and troubleshooting technical issues.

Information ServicesInformation TechnologySoftware
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Growth Opportunities

Responsibilities

Manage the full lifecycle of Liatrio laptops and hardware — purchasing, imaging, shipping, and reclaiming devices as employees join or leave
Configure and maintain macOS and Windows devices using MDM solutions
Ensure all devices are properly enrolled, encrypted, and compliant with company security policies
Maintain a current inventory of all hardware and software assets
Set up new hires with the right accounts, permissions, and tools before their first day
Provide clear, friendly onboarding guidance and one-on-one help when needed
Manage access removal and device recovery during offboarding
Keep process documentation up-to-date to ensure a consistent experience for every employee
Automate onboarding/offboarding workflows using scripting or workflow tools
Be the go-to person for employee IT issues — from password resets and VPN access to software installs and Zoom audio problems
Provide fast, empathetic, and clear support via Slack, Zoom, or ticketing tools
Troubleshoot across multiple systems: Google Workspace, Slack, Zoom, and more
Track common issues and proactively address recurring pain points
Administer and maintain internal SaaS applications (Google Workspace, Slack, Zoom, etc.)
Manage group memberships, distribution lists, and SSO access
Maintain and document internal IT configurations, including automation scripts, access requests, and permission workflows
Monitor for inactive accounts, license waste, or access anomalies
Assist in evaluation and procurement of additional systems and tools as needed
Ensure MFA, encryption, and patching are always enforced
Monitor for software updates and push them via MDM or remote management tools
Assist with periodic security audits and compliance checks
Coordinate with external vendors for warranty or hardware service needs
Develop and implement backup and restoration plans as appropriate

Qualification

IT support experienceMacOS troubleshootingWindows troubleshootingGoogle WorkspaceSaaS applicationsDevice managementAutomation skillsCommunication

Required

4–7 years of experience in IT support, systems administration, or internal IT management for teams of 50-200+ employees
Comfortable troubleshooting macOS and Windows laptops, VPN, and SaaS applications
Familiar with device management
Strong working knowledge of Google Workspace, SSO, and identity management
Excellent communicator — calm, clear, and friendly when solving problems
Passionate about helping others and keeping things running smoothly and automating things as much as possible
Thrives in a remote-first environment and can manage logistics across time zones

Company

Liatrio

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THE Enterprise Technology Modernization Consultancy
dateFounded in 2015
location
San Francisco, California, USA
people-size51-200 employees
web-link
https://www.liatrio.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Chris Blackburn
Founder and CEO
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Recent News

PR Newswire
Liatrio Acquires SuperOrbital to Upscale Training and Consulting Capabilities, Driving the Next Level of Enterprise Transformation
2025-09-30
Company data provided by crunchbase