UF Health Jacksonville · 2 months ago
Assistant Manager Patient Financial Services | Government Team | Full Time | Day Shift
Gainesville, Florida
Full-time
Onsite
Senior Level
5+ years expUF Health Jacksonville is a healthcare provider located in Gainesville, Florida. They are seeking an Assistant Manager for Patient Financial Services to supervise staff responsible for financial counseling and billing coordination for patients, ensuring accurate claims and maximum reimbursement from third-party payers.
EducationHealth CareHospital
Responsibilities
Secures appropriate socio-economic data for each account
Establishes and/or confirms medical record identification numbers and patient registration information
Conducts detailed financial screenings and analyses
Verifies insurance or other third-party coverage
Obtains necessary signatures and supporting documentation from patients and guarantors
Coordinates financial issues with internal and external departments
Resolves or refers non-financial patient concerns to the appropriate department or agency
Coordinates billing processes by assisting in the preparation and management of clean, accurate, and complete claims and bills for patients and third-party payers
Manages assigned payer mix accounts receivable by ensuring clean claims are submitted, followed up on in a timely manner, and denials are properly addressed
Ensures maximum reimbursement is collected from third-party payers within payer or contracted time frames
Communicates outstanding claim issues to Leadership and the Managed Care Department for review during monthly Joint Operating Committee meetings with third-party payers
Manages assigned payer mix accounts to take appropriate action on credit balances and/or variances
Ensures accurate reimbursement has been received and initiates refunds to third-party payers as necessary
Qualification
Required
High school graduate or equivalent required
Minimum of five (5) years of experience in hospital billing, insurance collections, or other healthcare revenue cycle positions
Minimum of two (2) years of supervisory or team leader experience in a healthcare setting, including staff selection, evaluation, and termination
Knowledge of HIPAA regulations, third-party billing, insurance follow-up, account reconciliation, and managed care contracts
Familiarity with federal, state, and local laws governing hospital bill collections
Strong analytical abilities and proficiency in mathematical calculations
Excellent verbal and written communication skills, including the ability to compose professional correspondence
Basic computer, internet, and spreadsheet competencies required
Will operate vehicles for assigned business purposes as a non-frequent driver
Company
UF Health Jacksonville
UF Health Jacksonville is an academic health center that provides health professional and clinical research education.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.7M2022-04-26Grant· $3.7M
Leadership Team
Patrick L. Green, FACHE
Chief Executive Officer
Greg Miller
Executive Vice President, Chief Operating Officer
Recent News
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2025-11-30
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2025-07-07
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