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NinjaOne · 2 days ago

Director of Talent Acquisition

Austin, TX

Full-time

Hybrid

Director/Executive

10+ years exp

NinjaOne is a company that automates IT management for over 30,000 customers, focusing on delivering visibility, security, and control over endpoints. The Director of Talent Acquisition will lead the global recruiting team, ensuring operational excellence and team development while driving key metrics and optimizing recruiting processes globally.

Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering

Growth Opportunities

No H1B

Hiring Manager

Michael Reed, SHRM-SCP

Responsibilities

Drive daily delivery across our global recruiting teams, ensuring key metrics such as Time-to-Hire, Recruiter Productivity, and Quality of Hire are delivered consistently in all regions

Own the optimization of the ATS (Jobvite) and global recruiting toolkit. Lead projects to streamline workflows, enforce data integrity, document SOP’s and implement automation that makes the team's job easier and more efficient at a global scale

Maximize investments with LinkedIn Recruiter and Talent Insights

Scaling repositories of recruiting process and information in tools like SharePoint, or Confluence

Establish and apply standard operating rhythm, process controls, and Service Level Agreements (SLAs) for the recruiting lifecycle, providing consistent quality and compliance with local regulations and cultural norms across the globe

Utilize performance metrics and dashboards as diagnostic tools to immediately identify and resolve bottlenecks, process breakdowns, and areas requiring resource shifting or intervention in any country or market

Manage, coach, and develop Talent Acquisition Managers and Team Leads in multiple regions. Equip them with the skills to effectively lead, motivate, and manage their own individual teams while being mindful of regional employment practices and cultural differences

Champion the professional development and well-being of the entire Global Talent Acquisition team. Ensure resources are available for training, manage workload distribution to prevent burnout, and foster a culture of empathy, psychological safety, and high performance across global geographies

Manage 1:1s, performance reviews, and calibration sessions with your team to deliver consistency in feedback, team performance, and career pathing across all regions

Work closely with senior business leadership, the Global Head of TA, and TA Managers to review quarterly and monthly hiring plans that span multiple countries. Translate these plans into immediate, tactical execution steps with your managers and their teams

Lead the team in developing high-volume sourcing and pipelining strategies for critical roles that are adaptable to the competitive dynamics of local talent markets worldwide

Enable the recruiting team to operate as strategic and knowledgeable global business partners, providing real-time market insights on local compensation, talent availability, and hiring risks in their respective regions

Qualification

Talent Acquisition ManagementRecruiting OperationsATS ManagementHigh-volume RecruitingData-driven ExecutionPeople LeadershipCultural AwarenessEmotional IntelligenceCommunication Skills

Required

10+ years of progressive experience in Talent Acquisition, with 5+ years leading managers or team leads in a high-growth SaaS technology company with multi-region or global scope

A deep passion for developing people and a proven track record of elevating the performance and career trajectory of your direct reports

Obsessive focus on execution, process, and measurable results that can be scaled globally

Expert-level proficiency in Recruiting Operations and ATS management (Jobvite or other ATS, Sourcing tools, Enterprise LinkedIn Partnerships etc.); implementing, optimizing, and maintaining systems for global use

Experience managing and influencing leaders from diverse geographical and cultural backgrounds; using your emotional intelligence and communication skills

Expertise in managing global high-volume and strategic recruiting for all business teams including Go-To-Market, Technical and Corporate roles

Polished communication skills: ability to clearly articulate business issues and recommend solutions. Keen ability to listen, empathize and understand at all levels

You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams