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UF Health · 2 months ago

Supervisor, Patient Financial Services | Government Team | Full Time | Day Shift

Gainesville, FL

Full-time

Onsite

Senior Level

5+ years exp

UF Health is seeking a Supervisor for their Patient Financial Services team. This role involves providing direct supervision to staff responsible for financial counseling for patients and managing billing coordination and accounts receivable management.

Health CareMedical

Growth Opportunities

Responsibilities

Secures appropriate socio-economic data for each account

Establishes and/or confirms medical record identification numbers and patient registration information

Conducts detailed financial screenings and analyses

Verifies insurance or other third-party coverage

Obtains necessary signatures and supporting documentation from patients and guarantors

Coordinates financial issues with internal and external departments

Resolves or refers non-financial patient concerns to the appropriate department or agency

Coordinates billing processes by assisting in the preparation and management of clean, accurate, and complete claims and bills for patients and third-party payers

Manages assigned payer mix accounts receivable by ensuring clean claims are submitted, followed up on in a timely manner, and denials are properly addressed

Ensures maximum reimbursement is collected from third-party payers within payer or contracted time frames

Communicates outstanding claim issues to Leadership and the Managed Care Department for review during monthly Joint Operating Committee meetings with third-party payers

Manages assigned payer mix accounts to take appropriate action on credit balances and/or variances

Ensures accurate reimbursement has been received and initiates refunds to third-party payers as necessary

Qualification

Hospital billing experienceInsurance collections experienceSupervisory experienceHIPAA regulationsAnalytical abilitiesBasic computer skillsCommunication skills

Required

High school graduate or equivalent required

Minimum of five (5) years of experience in hospital billing, insurance collections, or other healthcare revenue cycle positions

Minimum of two (2) years of supervisory or team leader experience in a healthcare setting, including staff selection, evaluation, and termination

Knowledge of HIPAA regulations, third-party billing, insurance follow-up, account reconciliation, and managed care contracts

Familiarity with federal, state, and local laws governing hospital bill collections

Strong analytical abilities and proficiency in mathematical calculations

Excellent verbal and written communication skills, including the ability to compose professional correspondence

Basic computer, internet, and spreadsheet competencies required

Will operate vehicles for assigned business purposes as a non-frequent driver

None required

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees