Granite Telecommunications · 1 day ago
VP of Product Management
Quincy, MA
Full-time
Onsite
Director/Executive
10+ years expGranite Telecommunications is looking for a VP of Product Management to lead the product organization’s operational execution function. This role focuses on driving the delivery, deployment, adoption, and scaling of product features and services while ensuring effective coordination among various teams during product launches.
Business DevelopmentFitnessTelecommunications
Hiring Manager
Matthew Smith, MBA
Responsibilities
Oversee and manage the implementation lifecycle of products and features: planning, requirements, development, testing, rollout, adoption, and post‑launch stabilization
Establish and own end‑to‑end processes, standards, and best practices for implementation (e.g. release schedules, deployment checklists, quality assurance, rollout plans)
Work with Product Managers, Project / Program Managers, Engineering, Operations, Customer Success, and Support to ensure alignment and timely execution
Ensure all functions (engineering, operations, QA, support, customer success, billing, legal/compliance) are coordinated during implementation
Mitigate risks, resolve blockers, and manage interdependencies across departments
Lead change management: ensure that teams affected by a new product / feature are prepared (training, documentation, process adjustments)
Develop scalable processes, tools and frameworks to support growth in product volume (more features, more customers, more geographies) without sacrificing quality or speed
Define and monitor implementation KPIs (on‑time delivery, defect rate, adoption rate, customer satisfaction, support escalations, etc)
Continuous process improvement: iterate on implementation workflows, feedback loops, retrospectives, lessons learned
Build and manage a high‑performing implementation team (e.g. Director / Senior Managers of Implementation / Deployment / Product Operations)
Mentor and grow leaders; ensure role clarity, training, performance metrics
Resource planning: balancing staffing, budgets, external vendors or partners if needed
While this role is execution‑focused, partner closely with Product Strategy to ensure implementation plans are feasible, aligned with roadmap commitments, resourced properly
Assist in planning product releases in a way that accommodates implementation constraints, market readiness, and customer needs
Anticipate and identify risks (technical, operational, regulatory, customer). Bring in mitigation plans early
Ensure adequate QA/testing, rollback plans, release validation before full rollouts
Ensure compliance with any regulatory or contractual obligations (especially for government or large enterprise customers)
Qualification
Required
Bachelor's degree (Engineering, Computer Science, Business, or related); advanced degree (MBA or technical master's) preferred
10+ years in product management / product implementation leadership roles, especially in telecom, or technology services
Proven track record of leading and delivering large, complex product feature rollouts, deployments, or implementations
Deep understanding of operational processes, deployment workflows, post‑launch support, and scaling
Strong people leadership experience: managing mid‑senior managers, cross‑functional teams
Excellent communication, negotiation and stakeholder management skills; ability to work with clients, internal executives, technical and non‑technical teams
Strong analytical skills: ability to use data to drive decisions around implementation performance, defect rates, adoption, etc
Preferred
Experience in compliance, contracts, procurement
Familiarity with telecom protocols/products (voice, data, SD‑WAN, UCaaS, wireless) or managed services
Experience with deployment tools, automation, observability and monitoring of releases
Experience managing geographic rollouts, multi‑site deployments
Track record with customer adoption, change management / enablement, training programs
Company
Granite Telecommunications
Granite is a leading communications services provider for businesses with multiple locations.
1001-5000 employees
H1B Sponsorship
Granite Telecommunications has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (17)
2023 (11)
2022 (11)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$4.85M2016-06-06Grant· $0.6M
2016-03-29Series Unknown· $4.25M
Leadership Team
Mark Palmer
VP - Managed Services
Brad Dupee
Head of National Channel Sales
Recent News
2025-12-17
2025-12-11
GlobeNewswire
2025-12-10
Company data provided by crunchbase