Lake Ridge Bank · 2 months ago
Loan Production Manager
Middleton,WI,US
Full-time
Onsite
Mid, Senior Level
5+ years expLake Ridge Bank is seeking a Loan Production Manager to lead a high-performing team in bringing commercial and agricultural loan opportunities to life. This role involves driving accuracy, efficiency, and exceptional client service throughout the loan documentation process while ensuring compliance with bank policies and regulations.
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Responsibilities
Set clear expectations and review performance with staff regularly through one-on-ones and quarterly conversations. Keep accurate personnel files
Mentor, coach and support staff. Guide and develop associates to strengthen their knowledge, job responsibilities, and engagement. Promote job satisfaction
Ensure department’s processes support the bank strategies and goals
Conduct department meetings. Keep staff informed and engaged
Identify educational opportunities for staff related to their personal goals
Act as a role model to staff through appropriate behaviors and professional demeanor. Ensure alignment with Lake Ridge Bank’s Mission, Vision and Values
Utilizing regular monitoring reports, analyze the completion of loan production tasks to ensure accuracy, compliance, policy and timeliness
Establish and keep up to date all department operating procedures & policies ensuring they align with the bank’s Loan Policy and all lending regulations
Maintain a strong understanding of the full loan process & collaborate regularly within the department and with related departments to ensure processes follow loan policy & regulations are being completed consistently and are efficient
Maintain a strong understanding of all lending regulations and ensure that all processes & procedures align with the requirements
Monitor various reports to analyze employees’ workloads, volumes and timelines to ensure efficiency
Oversee the loan documentation system specifications. Stay abreast of system changes and enhancements, understand how system changes affect current processes and communicate changes to appropriate staff
Support the Loan Production staff by answering questions and collaborating on best practices for how to manage inquiries, requests and complaints
Provide support and backup to staff including but not limited to completing due diligence, typing loan documents, reviewing loan document packages for others and processing executed loan packages
Provide training on department responsibilities and tasks as needed for staff
Consult with 3rd parties as necessary to ensure loan documentation is prepared using best practices & will stand up in court if necessary while ensuring that any risk to the bank has been considered
Qualification
Required
Associate degree in Administrative Professional, Business Management, Finance, Accounting or similar program and/or five years previous work experience in commercial and/or agriculture lending, loan processing, loan operations, credit underwriting, or similar work experience
3-5 years previous supervision/management/team lead experience
Exceptional interpersonal and communication skills to be able to interact and communicate with a diverse group of clients
Demonstrated ability to represent the organization in a professional, positive manner
Demonstrated problem solving skills with the ability to make independent decisions
Strong organizational skills with the ability to prioritize multiple competing tasks and work in a fast-paced environment
Strong attention to detail with excellent follow up skills
Advanced computer skills with working knowledge of software programs, such as, Word, Excel, Microsoft Outlook and the Internet with ability and willingness to learn new software/programs
Good accounting skills with the ability to work precisely with numbers and financial calculations
Capability to maintain confidentiality of customer information
Ability to speak, read, write and understand English clearly
Ability to represent the organization in a professional, positive manner
Preferred
Bachelor's degree in business management, Finance or similar field
Knowledge of Commercial and Agricultural loan documentation
Knowledge of banking regulations and compliance requirements
Company
Lake Ridge Bank
Lake Ridge Bank is a banking firm that offers financial products and personal banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott P. Ducke, MBA
Executive Vice President & Chief Operating Officer
Arlyn Steffenson
Executive Vice President and Chief Lending Officer
Recent News
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