Corporate Immigration Attorneys ยท 1 month ago
Client Success Manager- Legal Customer Services
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $55K/yrCorporate Immigration Attorneys is a firm specializing in legal services related to global talent migration. They are seeking a Client Success Manager to assist in customer service tasks and manage client interactions within the legal field.
Law Practice
Responsibilities
Finalize, scan, bind, and ship legal packages
Sorting and delivering incoming mail, and collecting and sending outgoing mail
Answering telephone calls and emails from customers and clients, and directing them to relevant staff
Interacting with clients and handling clients' queries and complaints in a timely manner
Place USCIS service request calls
Handle premium processing forms
Answer client messages in the case management system (CMS), subject to attorney approval
Mail notices to clients as requested
Prepare cover letter and mailing duplicate RFE pkg to USCIS
Other Admirative duties as assigned
Qualification
Required
Excellent English writing skills
Strong attention to detail
Outstanding client service skills
A high degree of self-motivation and ability to work independently under tight deadlines
Demonstrated professional demeanor
Excellent multitasking and time management skills
Preferred
Mandarin fluency preferred but not required
BA or MA degree preferred
Benefits
Health, HSA, dental, and vision insurance
Long-term and short-term disability benefits
Optional 401(k) with company matching contributions
Paid time off
Paid holidays
Company
Corporate Immigration Attorneys
Corporate Immigration Attorneys (CI Attorneys) is a nationwide US immigration law firm headquartered in Boston with offices in Chicago, Dallas, and Los Angeles.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase