Amazon · 1 day ago
Sr. Technical Product Manager, Trust CX Innovations
Bellevue, WA
Full-time
Onsite
Senior Level
$136K/yr - $235K/yr
5+ years expAmazon is seeking an experienced Product Manager-Technical to lead trust, privacy, accessibility, and responsible AI initiatives across its Devices & Services portfolio. The role involves owning product strategy and execution for privacy-preserving features and collaborating with various teams to ensure compliance and enhance customer experiences.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own product roadmap and feature priorities for trust, privacy, accessibility, and responsible AI initiatives across Amazon's device ecosystem
Drive architectural vision for privacy-preserving features, accessibility standards, and RAI frameworks while maintaining engaging customer experiences
Partner with AI, Product, and Engineering teams to define and implement responsible technology guardrails and accessibility compliance
Collaborate with legal, policy, and accessibility teams to ensure compliance with evolving technology regulations and standards
Own key customer experience, trust, accessibility, and RAI metrics, developing strategies to continuously improve them
Design and implement privacy controls, accessibility features, and AI governance mechanisms across multiple device categories
Work backwards from customer trust, accessibility, and safety needs to define product requirements and user experiences
Qualification
Required
Bachelor's degree
5+ years of end to end product delivery experience
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Experience owning/driving roadmap strategy and definition
Experience in regulatory frameworks and policy analysis methodologies
Experience delivering large, cross-functional, customer facing products
Experience with explainable machine learning and artificial intelligence methodologies and tools
Experience analyzing data to make business decisions
Preferred
Master's degree in Computer Science, Computer Engineering, or related fields
Advanced knowledge of AI/ML systems, AI model evaluation frameworks, and responsible AI implementation
Deep understanding of privacy technologies (differential privacy, federated learning, etc.)
Experience with accessibility technologies and standards (WCAG, Section 508, ADA compliance)
Knowledge of global privacy regulations (GDPR, CCPA, etc.) and accessibility compliance requirements
Experience with large-scale distributed systems and their privacy/accessibility implications
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
Company data provided by crunchbase