Credit One Bank ยท 2 days ago
Fraud Operations - Financial Crimes Specialist III
Las Vegas, NV
Full-time
Onsite
Entry, Mid Level
2+ years expCredit One Bank is a data-driven financial services company based in Las Vegas, seeking a Financial Crimes Specialist to address critical issues related to fraud. The role involves analyzing unusual activity, ensuring compliance, and collaborating with various departments to improve processes and customer service.
AnalyticsCredit CardsFinancial ServicesPayments
Responsibilities
Follow highly regulatory processes on card member accounts with a high level of accuracy
Utilize attention to detail for future state projects providing intellectual insight and feedback
Focus on processes and findings used to investigate and evaluate identified unusual activity
Review cases for compliance accuracy and service-oriented results worked by others
Perform root cause analysis and provide results to the various lines of business
Follow policies and procedures and use sound judgment in reviewing and responding through the appropriate channel
Communicate effectively; as multiple departments may be responsible for research, lines of communication must be maintained to bridge bifurcation
Collaborate with various levels of management to present proposed ideas and share feedback for improvement to agent performance and new product launch results
Communicate professionally with internal departments and external banking industry contacts
Participate actively in discussions with cross-leadership to review trends and actions for improvement
Manage escalated complaints while seeking amicable resolution
Dedicate yourself to become a subject matter expert in all fraud matters involving/impacting the customer and business
Engage yourself in industry knowledge within and outside the Bank
Perform other duties as assigned
Qualification
Required
2+ years customer service experience
Excellent verbal/written communication and organizational skills
Possess problem resolution abilities and is detail-oriented
Ability to maneuver efficiently and effectively in a Windows environment, account maintenance systems, and relevant external industry platforms
Must be a self-starter with the ability to work independently and in a team setting with minimal supervision
Extremely dependable and superior time management skills
Presentation skills to cross leadership such as Report Out Board, Show-N-Tell, BPI/DMAIC
Company
Credit One Bank
Credit One Bank is a financial services company that offers credit cards, credit score tracking, and fraud protection services.
1001-5000 employees
H1B Sponsorship
Credit One Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (97)
2024 (79)
2023 (65)
2022 (80)
2021 (32)
2020 (31)
Funding
Current Stage
Late StageLeadership Team
Jim Holborow
Assistant Vice President, Marketing Communications
Recent News
Morningstar.com
2025-12-29
2025-11-04
Company data provided by crunchbase