Design & Customer Service Advisor (Home Improvement Showroom) jobs in United States
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Entry Systems Automated Gate & Garage Door Services · 3 months ago

Design & Customer Service Advisor (Home Improvement Showroom)

Entry Systems is a family-owned garage door and gate company serving Orange County since 1972. They are seeking a Design & Customer Service Advisor to create great customer experiences and assist clients in designing their ideal garage doors while managing inquiries and sales processes.

Construction

Responsibilities

Serve as the first point of contact for garage door sales and design inquiries
Guide customers through styles, colors, and feature options to help them design the perfect door
Prepare and follow up on estimates to move projects from interest to installation
Welcome showroom visitors (5–10 per week) and create a professional, friendly experience
Answer multi-line phones, schedule service appointments, and process payments
Maintain accurate customer records and notes in our system
Stay current on product knowledge and design trends (training provided)

Qualification

Customer service experienceInterpersonal communicationOrganizational skillsShowroom experiencePreparing quotesProfessional presenceData-entry accuracyHome designDetail-orientedFast-paced environment

Required

5+ years of customer service, office, or inside sales experience
Excellent phone and interpersonal communication skills
Professional, polished presence in person and on the phone
Organized and detail-oriented with strong data-entry accuracy
Comfortable working in a fast-paced, professional environment

Preferred

Experience in a showroom, design, or home improvement sales setting
Familiarity with preparing quotes, estimates, or proposals
Knowledge of garage doors, gates, or home design industries (a plus but not required)

Benefits

Health insurance
Retirement plan
Paid vacation
Holidays
Sick pay

Company

Entry Systems Automated Gate & Garage Door Services

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A small, family business servicing residential and multifamily garage doors & gates in the beautiful Orange County for 50+ years!

Funding

Current Stage
Early Stage
Company data provided by crunchbase