Planet Home Lending, LLC · 2 months ago
Mitigation Coordinator
Hybrid, 321 Research Pkwy, Meriden, Connecticut, United States of America
Full-time
Hybrid
Mid Level
3+ years expPlanet Home Lending, LLC is recognized as a Top Mortgage Employer by National Mortgage Professional, and they are seeking a Mitigation Coordinator to manage a portfolio of defaulted loans. The role involves negotiating with borrowers, investors, and realtors to implement solutions to avoid foreclosure and requires strong analytical and negotiation skills.
BankingFinanceFinancial Services
Responsibilities
Contacts mortgagors and others as appropriate to negotiate and arrange resolution of defaulted loans. Utilizes creativity in determining and recommending alternative collection or loss mitigation methods such as modifications, short sales, deeds in lieu of foreclosure, reinstatements, in the most cost effective manner
Analyzes mortgagors for approval of HAMP or traditional modification. Reports modification results to investors or federal agencies as required
Implements approved alternative collections or loss mitigation methods
Orders and evaluates property opinions (BPO, REO Appraisals), and assigns a reconciled value to determine feasibility of a short-sale, or charge-off
Maintains required records for modifications, short-sales, deeds in lieu of foreclosure, and reinstatements
Completes assignment of loans and determines if there is an alternative to foreclosure
Preserves and secures vacant properties in a pre-REO status
Maintains knowledge of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum 3 years of mitigation, collections and/or default servicing experience
Strong negotiation skills
Working knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements
Excellent verbal and written communication skills
Demonstrates strong customer service skills
Ability to work well in a fast-paced environment
Demonstrated effective listening skills
Detail oriented with strong organization skills
Ability to work well on a team and focus on results
Experience working with Microsoft Windows applications
Preferred
Ability to speak and read Spanish fluently is a plus
Experience with MSP servicing system a plus
Benefits
3 comprehensive Cigna or Kaiser medical plans
Dental
Vision insurance
Short term and long-term disability insurance
Basic life insurance
401(k)
11 employer paid holidays
Supplemental benefits to include life insurance, critical illness and accident plans
Company
Planet Home Lending, LLC
Our friendly culture supports your career success.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$475M2024-12-13Debt Financing· $475M
Leadership Team
Bill Shuler
Executive Vice President and Chief Information Officer
Ben Hughes
EVP, Chief Human Resources Officer
Recent News
2025-12-24
2025-12-16
2025-11-18
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