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Chase · 3 months ago

Data Analytics and Transformation, Associate

8181 Communications Pkwy Ste C, Plano, TX, 75024, US

Full-time

Onsite

Mid Level

3+ years exp

Chase is a leading financial services firm, and they are seeking a Data Analytics and Transformation Associate to join their Incentive Compensation team. In this role, you will promote operational revolution through data insights and KPI planning, enhancing performance and supporting automation initiatives.

BankingFinancial Services

Responsibilities

Collaborate in planning and developing comprehensive KPI metrics to align with organizational goals and guide strategic decisions

Conduct in-depth data analysis to uncover operational issues, identify root causes, and implement solutions for enhanced efficiency

Streamline daily activities by assessing current processes, support and will be involved in identifying areas for improvement and implementing innovative solutions to boost productivity

Assist in transforming processes by leveraging existing tools and technologies, support in identifying opportunities for automation, and minimizing manual effort

Work closely with cross-functional teams to implement data-driven improvements and ensure a smooth transition during process changes

Utilize SQL for data querying and analysis, ensuring accuracy and integrity

Actively identify opportunities for continuous improvement and implement innovative solutions to enhance processes and efficiency

Utilize ServiceNow knowledge to identify the root cause of inquiries and contribute to enhancing customer experience

Design, develop, and maintain interactive dashboards

Work with data from legacy systems and adept at integrating data from multiple flat files to develop cohesive solutions for comprehensive analysis and reporting

Qualification

Data analyticsData transformationSQLExcelTableauProject managementServiceNowPythonUI PathAlteryxCommunication skillsTeam playerProblem-solving

Required

Minimum of 3+ years of experience in data analytics and data transformation with strong data driven decision making skills

Minimum of 2 years in project management and operations, with a proven track record in supporting automation projects and driving process improvements

Skilled in managing and analyzing large volumes of granular data, with the ability to synthesize and interpret complex information

Expertise in using tools such as Excel, PowerPoint, and Quick Sight or Tableau to translate data into actionable insights and compelling presentations

Adept at utilizing SQL for efficient data extraction and comprehensive analysis to support informed decision-making

Experienced with ServiceNow, with the ability to track and streamline inquiries, reducing manual effort and enhancing operational efficiency

Strong storytelling skills with analytics; able to communicate insights effectively

Team player with ability to meet tight deadlines

Good verbal and written communication skills

Preferred

Proactively integrates innovative technologies into day-to-day work, including the use of AI tools like large language models (LLMs), and actively shares with fellow colleagues

Knowledge of UI path and Alteryx is a preferred

Basic knowledge of Python

Bachelor's degree in Information Technology, Business, or a related field