CWTSatoTravel · 1 month ago
Defense & Government Travel Consultant II (experienced)
United States
Full-time
Remote
Mid Level
$47K/yr - $55K/yr
3+ years expCWTSatoTravel is a global leader specializing in seamless travel management services to U.S. federal clients. As a travel counselor, you will provide outstanding customer service to defense & government travelers by creating travel arrangements and ensuring a safe and enjoyable journey for clients.
Travel
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Qualification
Required
3 to 5 years' experience working as a Travel Consultant
Advanced knowledge of GDS (Sabre or Amadeus)
A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too
Good verbal and written communication skills
Strong teamwork skills
A positive, 'can do' attitude
Willingness to learn and grow!
Must be a US Citizen
Subject to a company and government background investigation including a criminal history and credit record review
Adhere to all government-required and/or company-mandated information security policies and regulations
Take all Information Security and Privacy Act training required by the Government and/or company
Safeguard any traveler personal identifiable information (PII) in accordance with applicable information security policies or regulations
Benefits
Hands-on paid training
Competitive compensation — including shift differentials, referral bonuses, and supplier incentives
3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
Both on-site and home-based positions are available
Flexible working options: Full-time, part-time, nights and weekends
Medical/dental/vision
Employee discounts and supplier incentives
Employee Assistance Program & Employee Resource Groups
Company
CWTSatoTravel
CWTSatoTravel is a travel & tourism company offering travel management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
AKIKO MANFREDI
HR Business Partner
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